sales associate resume example with 5+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 10 plus years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Skills
Retail loss prevention
Relationship selling
Cash handling accuracy
Inventory control procedures
Customer- and service-oriented
Listening skills
Written and oral communication skills
Reliable and punctual
Money handling
Excellent communication skills
Outgoing personality
Experience
04/2013 to 07/2013Sales AssociateMoscot | Plainview, NY,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Offered product and service consultations and employed upselling techniques.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sold various products by explaining unique features and educating customers on proper application.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
08/2011 to 12/2012Sales AssociateMoscot | West Hollywood, CA,
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Offered product and service consultations and employed upselling techniques.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Processed payments and maintained accurate drawers to meet financial targets.
Executed re-merchandising of retail categories to meet shelf standards and maintain local corporate compliance.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
07/2010 to 05/2012Sales AssociateMoscot | New York, NY,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Maintained accurate and attractive merchandise displays to maximize purchases.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Promoted brand through event marketing, demonstrations and sales.
Followed all company policies, rules and procedures to promote company goals and maintain safety.
10/2004 to 06/2007Retail Sales AssociateFrancesca's Collections, Inc. | Summit, AL,
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Maintained accurate and attractive merchandise displays to maximize purchases.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Promoted brand through event marketing, demonstrations and sales.
Followed all company policies, rules and procedures to promote company goals and maintain safety.
Assisted in ringing up sales at registers and bagging merchandise.
Adhered to all company initiatives and achieved established goals for each.
Maintained current store, product and promotional knowledge to drive consistent sales.
Education and Training
Expected in to to Associate of Arts | Maths And ScienceDaytona State College, Daytona Beach, FLGPA:
Expected in to to High School Diploma | New Smyrna Beach High School, New Smyrna Beach, FLGPA:
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