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Sales Associate resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 10 plus years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Retail loss prevention
  • Relationship selling
  • Cash handling accuracy
  • Inventory control procedures
  • Customer- and service-oriented
  • Listening skills
  • Written and oral communication skills
  • Reliable and punctual
  • Money handling
  • Excellent communication skills
  • Outgoing personality
Experience
Sales Associate, 04/2013 - 07/2013
Moscot Plainview, NY,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Offered product and service consultations and employed upselling techniques.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Sales Associate, 08/2011 - 12/2012
Moscot West Hollywood, CA,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Offered product and service consultations and employed upselling techniques.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Executed re-merchandising of retail categories to meet shelf standards and maintain local corporate compliance.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Sales Associate, 07/2010 - 05/2012
Moscot New York, NY,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Promoted brand through event marketing, demonstrations and sales.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
Retail Sales Associate, 10/2004 - 06/2007
Francesca's Collections, Inc. Summit, AL,
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Promoted brand through event marketing, demonstrations and sales.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Adhered to all company initiatives and achieved established goals for each.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
Education and Training
Associate of Arts: Maths And Science, Expected in
-
Daytona State College - Daytona Beach, FL
GPA:
High School Diploma: , Expected in
-
New Smyrna Beach High School - New Smyrna Beach, FL
GPA:

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Resume Overview

School Attended

  • Daytona State College
  • New Smyrna Beach High School

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Sales Associate
  • Retail Sales Associate

Degrees

  • Associate of Arts
  • High School Diploma

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