Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Power and hand tool use
  • Troubleshooting strength
  • Safety-oriented mindset
  • Mechanical aptitude
  • Energetic self-starter
  • Dependable and reliable
  • Perfect attendance record
  • Outgoing personality
Experience
Sales Associate, Deliver Driver, Maintenance, 07/2020 to Current
French City FoodserviceCity, STATE,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Resolved customer complaints and adjusted orders.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Answered customer questions regarding shipments.
  • Utilized drawings, blueprints and schematics of building and systems layout as well as machinery construction.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Collaborated with building managers to assess ongoing needs and plan preventative maintenance schedules.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Performed general maintenance on machinery and equipment to prevent malfunctions.
  • Navigated and operated 16-foot truck to deliver 13-17 deliveries per day.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Collected payment from customers, made change and provided receipts.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Unloaded packages from trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Used rulers and micrometers to inspect parts to determine changes in dimension requirements.
  • Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
  • Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality.
Delivery Driver Installer, Repair Technician, 07/2018 to 06/2020
Automatic LeasingCity, STATE,
  • Recorded completed repairs, all further repairs required and parts to be ordered on service call ticket.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site issues.
  • Achieved consistently high customer scores due to exceptional service.
  • Planned optimal routes to minimize delays and maximize time efficiency.
  • Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality.
  • Practiced safe and secure loading methods to avoid damaging goods.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Logged deliveries in Route Manager system, including drop-off times and any special conditions.
  • Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Completed pre- and post-trip safety inspections to record and report any defects and malfunctions.
  • Delivered goods and services to customers on time and in excellent condition.
  • Verified contents of inventory loads against shipping papers to determine any discrepancies.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
Sales Associate, Delivery Driver, Maintenance , 02/2008 to 05/2018
French City FoodserviceCity, STATE,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Resolved customer complaints and adjusted orders.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Answered customer questions regarding shipments.
  • Utilized drawings, blueprints and schematics of building and systems layout as well as machinery construction.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Collaborated with building managers to assess ongoing needs and plan preventative maintenance schedules.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Performed general maintenance on machinery and equipment to prevent malfunctions.
  • Navigated and operated 16-foot truck to deliver 13-17 deliveries per day.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Collected payment from customers, made change and provided receipts.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Unloaded packages from trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Used rulers and micrometers to inspect parts to determine changes in dimension requirements.
  • Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
  • Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality.
Education and Training
High School Diploma: , Expected in 06/2004
Point Pleasant High School - Point Pleasant, WV,
GPA:
: Machine Shop Technology, Expected in 06/2004
Mason County Career Center - Point Pleasant, WV,
GPA:
  • Completed coursework in Machine Shop
  • Gained certificate with 1350 hours of training

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School Attended

  • Point Pleasant High School
  • Mason County Career Center

Job Titles Held:

  • Sales Associate, Deliver Driver, Maintenance
  • Delivery Driver Installer, Repair Technician
  • Sales Associate, Delivery Driver, Maintenance

Degrees

  • High School Diploma

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