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sales associate resume example with 14 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Skills
  • Exceptional Customer Service
  • Merchandising understanding
  • Relationship building
  • Problem-solving skills
  • Sales expertise
  • Multi-tasking strength
  • Excellent analytical, organizational, time management, and task prioritization skills.
  • Proficient with Microsoft Office
  • Proficient math aptitude and ability to work accurately with numbers.
Education
Mohamed 5 University Morocco, Expected in 09/2000 Bachelor of Science : Biology - GPA :
Work History
Petco - Sales Associate
Downey, CA, 03/2014 - Current


  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Managed over 50 customer calls per day
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Help clients with everyday transactions such as paying their account
  • Support customers and employees in resolving or escalating concerns or complaints
Ferrellgas - Collector
Springfield, MA, 01/2012 - 07/2013
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Regularly exceeded daily sales and product add-on quotas.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend solutions.
  • Used scripted conversation prompts to convey current account information and get payments.
  • Increased sales by 10%
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Contacted customers to discuss payment schedules and set up or immediately process payments.
Chi Health - Medical Lab Technician
The Woodlands, TX, 01/2007 - 11/2011
  • Assisted with safe transfusions by conducting tests and completing blood counts.
  • Collected and analyzed blood and tissue samples to support diagnoses of medical conditions and treatment planning.
  • Maintained sufficient inventory of laboratory supplies for daily operations.
  • Performed laboratory testing and operated automated equipment within limits.
  • Followed proper guidelines for safe handling of blood, body fluids, and hazardous chemicals.
  • Used expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
  • Prepared blood smears and determining levels of normalcy.
Virginia Commonwealth University Health System - Cosmetician
Colonial Heights, VA, 10/2006 - 01/2007
  • Spoke with clients regarding health history, expectations, services, and procedures for safety and customer satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Grew sales with great work ethic, individualized beauty care plans, and positive attitude.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Supported reception desk as needed, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Increased sales by 10%
Accomplishments
  • Sales - Increased sales by 1 million over a two years period.
  • Brought in new customers.
  • Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.

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Resume Overview

School Attended

  • Mohamed 5 University

Job Titles Held:

  • Sales Associate
  • Collector
  • Medical Lab Technician
  • Cosmetician

Degrees

  • Bachelor of Science

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