sales associate resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering a cumulative 2 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Very outgoing, enthusiastic, productive and passionate about work. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

  • Loyalty program and newly added brand promotions
  • Dispute mediation
  • Relationship selling
  • Inventory control procedures
  • Merchandising knowledge
  • Reading comprehension skills
  • Negotiations
  • Client account management
  • Market research and analysis
  • Team player mentality
  • Cash register operation
  • Sales development
  • Documentation and recordkeeping
  • Listening skills
  • Verbal/written communication
  • Excellent communication skills
  • Outgoing personality
  • Product Sales
  • Written and oral communication skills
  • Money handling
  • Reliable and punctual
  • Customer service
  • Sales expertise
  • Retail merchandising expertise
Sales Associate, 07/2020 to 09/2020
Ascena Retail GroupDix Hills, NY,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Processed orders through USPS and coordinated product deliveries.
  • Offered product and service consultations and employed upselling techniques.
  • Helped average of 20 customers per day by responding to inquiries and locating products.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Educated customers on product and service offerings.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
Pharmacy Technician, 12/2019 to 09/2020
Encompass Health Corp.New Port Richey, FL,
  • Retrieved off-hour voicemails to address emergent customer needs.
  • Restocked shelves and prepared expired drugs for return.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Reviewed and monitored patient medication files and lab data in hospital setting.
  • Filled and processed prescriptions, delivering prompt and efficient patient care.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
  • Administered medications as per pharmacist orders.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
  • Assisted staff members with drug inventory, purchasing and receiving.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Promoted health and well-being of patients by administering flu immunizations.
  • Administered flu immunizations to patients to prevent illness and promote well-being.
Teacher's Assistant, 07/2018 to 06/2019
Trudeau Memorial CenterCoventry, RI,
  • Tutored and supported students individually and in groups of up to 15 by reteaching and reviewing lesson concepts and discipline.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Marked homework assignments, tests and special projects to communicate grading.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
Education and Training
Associate of Arts: Health Sciences, Expected in 01/2021 to Hillsborough Community College - Tampa, FL
High School Diploma: , Expected in 05/2017 to Universal Academy of Florida - ,

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Resume Overview

School Attended

  • Hillsborough Community College
  • Universal Academy of Florida

Job Titles Held:

  • Sales Associate
  • Pharmacy Technician
  • Teacher's Assistant


  • Associate of Arts
  • High School Diploma

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