Sales Associate/ Customer Service Representative who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Recommended and helped customers select merchandise based on their needs. Exchanged returned merchandise for customers quickly and efficiently. Confirmed that appropriate changes were made to resolve customers' problems.Informed customers about sales and promotions in a friendly and engaging manner. Described use and operation of merchandise to customers. Shared product knowledge with customers while making personal recommendations.
In High School I was nominated and awarded for Citizenship, Attendance, Workmanship and High GPA. I also graduated two months early due to over completion of credits.
Top 10% of class
National Professional Certification in Customer Service
Certification Dates: September 30, 2012
Certification Number: KG076984925430
Certificate of Occupational Training in Retail Sales & Marketing
Awarded 1st of June, 2012
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