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Sales Associate Resume Example

Resume Score: 80%

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SALES ASSOCIATE
Summary

Thoughtful individual offering successful fundraising background. Focused, composed and interested in helping others within the community. Charismatic volunteer offering experience supporting all kinds of organizations. Outgoing and cordial when communicating with staff, other volunteers and visitors seeking particular services. Passionate about helping others and willing to go extra mile to achieve results. Reliable and friendly and adept at learning and mastering new concepts and skills. Passionate about helping customers and creating memorable experiences.

Skills
  • Money handling
  • Customer service
  • Materials handling
  • Event planning
  • Team collaboration
  • Relationship Building
  • Project oversight
  • Social media sites
  • Community service background
  • Effective customer communication
  • Community outreach
  • Customer support and assistance
  • Honest and hard working
  • Cashiering, Fashion
  • CA, Fundraising
  • Excellent customer service, Funds
  • Customer service, Materials
  • Customer support, Money
  • Special events, Organizational
  • Event planning, Relationship Building
  • Basic math
  • Multitasking
  • Planning
  • Working collaboratively
  • Work ethic
Experience
Sales Associate|Company Name - City, State|07/2020 - Current
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped average of 200-300 customers per day by responding to inquiries and locating products.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Processed orders through our online website and coordinated product deliveries.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Reduced process lags by training employees on best practices and protocols.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Reset store displays for special events and seasonal merchandise changes.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Placed prices and descriptive signage to enhance displays and promote items.
Sales Associate|Company Name - City, State|07/2019 - 04/2020
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new employees in cashiering procedures, offering assistance in resolving any time of issues.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Inspected items for damage and obtained replacements for customers.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
Volunteer|Company Name - City, State|06/2016 - 07/2019
  • Presented talks at community groups to promote organizational mission and programs.
  • Volunteered over 500 hours with organization helping with children.
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Sorted and distributed food to disadvantaged families, including canned goods and fresh produce.
  • Collaborated with community leaders, organizations and public agencies to promote organization's community service programs.
  • Planned and orchestrated Blood Drive event for 2,000-3,000 people, which provided aid to near by hospitals.
  • Talked with volunteer prospects to identify personal goals and effectively pair individuals with appropriate organizations.
  • Emailed information and reminders regarding upcoming volunteer opportunities to community leaders and civic groups.
  • Directed event production in collaboration with sponsors, hosts and internal teams.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Diversified recreational offerings by building and overseeing activity schedule.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Education and Training
Downey High School|City|05/2020High School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Downey High School

Job Titles Held:

  • Sales Associate
  • Volunteer

Degrees

  • High School Diploma

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