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Sales Associate, Cashier, Engraver Resume Example

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SALES ASSOCIATE, CASHIER, ENGRAVER
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering three years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Dedicated Sales Associate offering three years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills
  • Merchandising knowledge
  • Retail loss prevention
  • Cash handling accuracy
  • Relationship selling
  • Customer assistance
  • Outgoing personality
  • Listening skills
  • Reliable and punctual
  • Verbal/written communication
  • Money handling
  • Reading comprehension skills
Experience
Sales Associate, Cashier, Engraver|Company Name - City, State|10/2020 - Current
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Analyzed specifications to design protocols for work procedures, sequences of operations and machine setups.
  • Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
  • Maintained clean and neat work area to maximize productivity and prevent errors.
  • Troubleshot and resolved diverse issues with engraving machine operation.
  • Sandblasted exposed areas of glass to cut designs in surfaces.
  • Guided cutting stylus over template to duplicate design or letters on workpiece.
  • Machine-engraved merchandise for customers with desired fonts and designs.
  • Worked with materials such as brass, aluminum, steel, plastic and acrylics to produce high-quality designs.
  • Filled etched characters with opaque paste to improve readability.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Provided IT and software trouble-shooting support to rest of the organization.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Operated cash register, collected payments and provided accurate change.
  • Inspected items for damage and obtained replacements for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped customers find specific products, answered questions and offered product advice.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Sales Associate, Cashier|Company Name - City, State|10/2020 - Current
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Inspected items for damage and obtained replacements for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Prepared cash deposits up to $500 with zero discrepancies.
Cashier, Buser, and Hostess|Company Name - City, State|10/2019 - 03/2020
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Assisted waiters by taking guests drink orders, bringing out food and cleaning after guests.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Greeted guests with friendliness and professionalism.
  • Backed up cashier staff to process customer orders and payments.
Education and Training
Santa Ynez Valley Union High School|City, State|Expected in 05/2021High School Diploma
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Resume Overview

School Attended

  • Santa Ynez Valley Union High School

Job Titles Held:

  • Sales Associate, Cashier, Engraver
  • Sales Associate, Cashier
  • Cashier, Buser, and Hostess

Degrees

  • High School Diploma

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