Sales Associate who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Strong communication skills
Cash handling accuracy
Superb sales professional
11/2005 to 02/2006
Sales Associate/CashierLord & Taylor Department Store － Dearborn, MI
Opened and closed the store, including counting cash, opening and closing cash registers. Listened to customer needs and preferences to provide accurate advice. Maintained friendly and professional customer interactions. Completed purchases with cash, credit and debit payment methods. Worked as a team member to provide the highest level of service to customers.Trained all new sales employees on effective techniques. Organized items in visually appealing manner. Worked flexible schedule to accommodate changing customer levels.
11/2003 to 01/2004
Sales Associate/CashierJCPenny Department Store － Westland, MIMet incoming customers and provided immediate assistance. Listened to customer needs and preferences to provide accurate advice. Maintained friendly and professional customer interactions. Completed purchases with cash, credit and debit payment methods.Worked as a team member to provide the highest level of service to customers. Trained all new sales employees on effective techniques. Answered incoming telephone calls with professional and knowledgeable responses.
08/1989 to 12/1991
Cashier/Opener/CloserShoe Town Stores － Oakland, CAOpened and closed the store, which included counting cash drawers,credit cards,checks and making bank deposits. Prepare cashier's report. Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Worked as a team member to provide the highest level of service to customers. Placed special merchandise orders for customers. Receive and stock shipment of merchandise on a weekly basis. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Verified that all merchandise standards were maintained on a daily basis.
11/1989 to 09/1991
Ramp Agent And Cargo AgentFEDEX － OAKLAND, CA
Unloaded, picked, staged and loaded products for shipping.
Able to Lifted 50lbs standing on feet 8 to 10 hours shifts.
Sorted cargo to there correct destination.
Education and Training
High School Diploma: General EducationOakland Technicial High School － Oakland, CA, USA