sales associate resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

General worker with experience performing variety of technical tasks relative to assigned areas of responsibility. Maintains cleanliness of work area, counting materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, fast food, and custodial work.

  • Safety and compliance
  • Forklift operations
  • Order picking and processing
  • Assembly and production
  • Logistics
  • Shipping and receiving
  • Loading and unloading
  • Stocking
  • Shipping procedures understanding
  • Customer-oriented
  • Fast and efficient service worker
  • Quick learner
  • Late-night shift availability
  • Good with Numbers and math
  • Food preparation
  • Scanner operation
  • Order accuracy
  • Lifting and sorting
  • Labeling and boxing
  • Stocking and replenishing
  • Multi-tasking strength
  • Cash register operations
  • Flexible schedule
Work History
06/2019 to Current Sales Associate Dash In | Ashton, MD,
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Tracked stock using company inventory management software.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Completed floor replenishment to guarantee customer satisfaction and size availability.
  • Answered queries and concerns and assisted customers with product selections.
  • Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
05/2018 to 06/2019 Crew Trainer Mcdonald's | Fairfield, VA,
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Taught new team members correct procedures for all areas of operations.
  • Maintained current knowledge of all team position requirements.
  • Mentored junior employees to improve performance, food safety and customer service.
  • Set positive example for team members by providing high-quality, efficient service.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Trained other employees in customer service, food safety and performance requirements.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Greeted all customers with smile and provided friendly service to professionally handle every need.
06/2017 to 02/2018 Fast Food Team Member Rock Strategic | Sulphur Springs, TX,
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Accurately counted back change on cash transactions to align with register readouts and balanced cash till.
  • Pleasantly and courteously interacted with customers to deliver quality service.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Prepped food items for later use to save staff time during busy hours.
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
  • Handled over $500 worth of daily credit card and cash payments.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Unloaded Trcuck
  • Opened and Closed store
05/2016 to 06/2017 Warehouse Worker Adt Security Services, Inc | Bothell, WA,

I work for this company on and off for about a year. It was a side job with my uncle to make extra money for school. I worked inside the warehouse filling cans preparing for shippment. I also worked out side in the pallet yard. My responsibility was to keep the pallet yard free of debri and to also load and unload trucks with stacks of pallets through the use of a forklift and pallet jack. I never got my certification for Forklift.

Expected in 05/2018 to to High School Diploma | Lake Gibson Senior High School, Lakeland, FL GPA:
  • Member of JROTC at Lake Gibson Senior High and Kathleen Senior High
  • Promoted to Senior Master Seargent for JROTC in 2017
  • Awarded Distinguished Junior Cadet Of the Year 2017
  • Elected Captain of JROTC flag football team
  • Certified in Microsoft word and Powerpoint, also CPR certified
  • Member of Kathleen High School Varsity Football team
  • Awarded a Varsity letter
  • Member of Kathleen High School Marching Band
  • Member of Kathleen High School Wrestling Team
  • Member of Kathleen High School Success team
  • Member of Lake Gibson High School Football Team

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Resume Overview

School Attended

  • Lake Gibson Senior High School

Job Titles Held:

  • Sales Associate
  • Crew Trainer
  • Fast Food Team Member
  • Warehouse Worker


  • High School Diploma

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