Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 4 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
05/2019 - CurrentThe Vapor Depot - Sales AssociatePonderay, ID
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Recommended optimal merchandise based on customer needs and desires.
Educated customers on product and service offerings.
Recommended merchandise to customers based on needs and preferences.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Used register system to ring up customer purchases, process payments and issue receipts.
08/2018 - 05/2019The Home Depot - Order FillerPonderay, ID
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
Unloaded merchandise, which included from delivery trucks quickly and efficiently.
Used RF scanner to pick items from bins and complete orders.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Stacked, organized and palletized packages for efficient storage and movement.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
10/2017 - 06/2018Bonner county school district - Prep CookPriest River, ID
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Adhered to all regulatory standards regarding safe and sanitary food prep.
Kept stations stocked and ready for use to maximize productivity.
Made all meals in accordance with company standards and requirements.
Rotated stock items and ingredients to maintain efficiency and freshness.
Maintained clean and orderly appearance throughout kitchen and dining area.
Cooked food following specific measurements and recipes.
Organized and labeled stock of ingredients, keeping at appropriate temperatures.
Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
Verified food was cooked properly by regulating temperature of ovens, broilers, grillsand roasters.
Maintained quality and freshness of food by rotating stock.
02/2017 - 06/2017Tractor Supply Company - CashierDouglas , WY
Read weekly sales inserts and monitored price changes.
Processed returned items in accordance with store policy.
Provided assistance with purchases, locating items and signing up for rewards programs.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Welcomed customers, offering assistance to help find necessary store items.
Trained new team members in cash register operation, stock procedures and customer service.
Processed customer payments quickly and returned exact change and receipts.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Cash handling accuracy
Cash register operation
Written and oral communication skills
Excellent communication skills
Education and Training
05/2016Glenrock High School Glenrock , WYHigh School Diploma