Retail Sales Associate with four years in upscale retail apparel, shoe and jewelry sales. Enjoys helping customers find products to meet their needs.
Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Kept the showroom clean and maintained neat, orderly product displays.
Accepted payment from customers and made change as necessary. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Cleaned and prepared various foods for cooking or serving. Cleaned bars, work areas, and tables. Performed dishwasher duties. Kept drink stations clean and ready for service. Loaded dishwashers and hand-washed items such as pots, pans, knives. Performed serving, cleaning, and stocking duties in establishments.
Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Worked as a team member to provide the highest level of service to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Recommended merchandise based on customer needs. Replenished floor stock and processed shipments to ensure product availability for customers.
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