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Sales Associate Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dedicated Sales Associate offering 5 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills
  • Merchandising knowledge
  • Retail loss prevention
  • Inventory control procedures
  • Cash handling accuracy
  • Relationship selling
  • Excellent communication skills
  • Outgoing personality
  • Energetic self-starter
  • Retail merchandising expertise
Experience
Sales Associate, 10/2018 to Current
Music And Arts Woodland, IL,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Offered product and service consultations and employed upselling techniques.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Processed orders through ordering system and coordinated product deliveries.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
Administrative Assistant, 06/2018 to 10/2018
Colfax Corporation Lakeland, FL,
  • Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Conducted market surveys and industry studies to identify need and demand for new clientele.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Responded to all comments and questions from Twitter and Facebook pages promptly.
  • Connected with customers by responding to all comments and tagged photos with engaging questions and remarks.
  • Constructed editorial calendars to manage content and plan specific and timely marketing campaigns based on event launch dates.
  • Promoted social media program by implementing SEO optimization best practices.
Relocation Consultant, 07/2014 to 05/2017
First Fidelity Bank Nichols Hills, OK,
  • Created and enforced policies and procedures for entire logistics team.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Managed day-to-day shipping and receiving, typically overseeing more than 100+ packages in 24-hour period.
  • Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Created agendas and communication materials for team meetings.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery. Biggest customer was Amazon.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Personal Banker, 06/2011 to 07/2014
Bellco Federal Credit Union City, STATE,
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
  • Maximized branch revenue by optimizing daily operations.
  • Provided clients with information on bank accounts, institutional policies, financial products and related services.
  • Responded to 100's of basic inquires per day regarding procedures, policies, check verification, deposits, stop payments, balances and lost and stolen credit cards.
  • Improved decision-making by using current data on market conditions and individual financial situations.
  • Promoted diverse array of financial products by continuously acquiring new industry knowledge.
  • Performed cash and check balancing to verify all daily and monthly cash accounts for accuracy.
  • Created strategic financial solutions to suit individualized client needs.
  • Described promotional offers and used persuasive sales techniques to upsell services and convince clients to apply for additional banking services.
Education and Training
Bachelor of Science: Marketing And International Business, Expected in 08/2007
to
University Of Colorado Denver - Denver, CO,
GPA:

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Resume Overview

School Attended
  • University Of Colorado Denver
Job Titles Held:
  • Sales Associate
  • Administrative Assistant
  • Relocation Consultant
  • Personal Banker
Degrees
  • Bachelor of Science