Sales Associate Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Talented [Job Title] with strong background in [Area of expertise]. Passionate about [Type] sales, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles.

Engaging [Job Title] committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering [Number] years of experience in answering routine product questions and meeting assigned sales goals.

Team-oriented [Type] professional able to work well in collaborative environments and generate consistent personal sales accomplishments. Bringing [Number] years' experience in retail settings, including [Type] and [Type] specialty departments. Adept at navigating [Software] and POS platforms.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

  • Dispute mediation
  • [Type] brand promotions
  • Cash handling accuracy
  • Retail loss prevention
  • Merchandising knowledge
  • Reading comprehension skills
  • Listening skills
  • Hunter/farmer sales strategies
  • Customer service
  • Money handling
  • Product line expansion
  • Sales development
  • Product Sales
  • Customer- and service-oriented
  • Market research and analysis
  • Cash register operation
  • Retail sales customer service
  • Call center experience
  • [Industry] regulations knowledge
  • Store maintenance
  • Marketing
  • Marketing Sales
  • Marketing strategy
  • Internet marketing
  • Online marketing
  • Digital marketing
  • Service marketing
  • Customer assistance
  • Business operations
05/2017 to 02/2020
Sales Associate Music And Arts Amboy, IL,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Offered product and service consultations and employed upselling techniques.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
12/2018 to 12/2019
Marketing Specialist Icf International, Inc Philadelphia, PA,
  • Developed direct mass mailings which resulted in [Number]% growth of customer base.
  • Produced marketing graphics that were attractive and high-quality by applying skills in [Software].
  • Worked as part of [Number]-person team to develop innovative branded marketing collateral for use by sales team.
  • Outlined research findings in detailed documentation to support decision making by project managers, clients and other marketing team members.
  • Wrote and developed media kits for [Type] initiatives and [Type] projects.
  • Supervised external branding strategies for purpose of single message output.
  • Executed successful product introductions by coordinating actions with social media, public relations and other internal teams.
  • Organized [Type] events to establish community relationships and maximize marketing strategies.
  • Managed client marketing strategies and product promotion campaigns.
  • Improved advertising efforts by developing [Type] content and posts.
  • Reviewed customer preferences and market conditions to provide effective foundation for [Type] product marketing plans.
  • Collaborated extensively with [Number]-person team to create effective, branded marketing collateral for use by sales team.
  • Used social media platforms to launch dynamic marketing program that increased business interest [Number]%.
  • Coordinated all marketing campaigns, monitoring accuracy, execution and follow up.
  • Coached and influenced executive team during decision-making processes, including marketing strategies and communication planning by offering insight and [Type] information.
  • Produced promotional event marketing collateral, communicating with clients to assess needs and provide project updates.
  • Ensured success by managing comprehensive advertising and marketing strategies, including resource allocation management, relationship building and cost estimation.
  • Managed social media platforms and utilized metrics to increase engagement and campaign performance.
  • Created and provided marketing material to meet business needs.
  • Engaged with social media followers and promoted products and events through giveaways and promotional sales.
  • Analyzed market trends to evaluate consumer buying habits and competitor strategy.
  • Oversaw consistent application of company standards for all marketing collateral.
08/2019 to 09/2019
Janitor Boyne Resorts Novi, MI,
  • Responds to emergency cleaning requests hourly.
  • Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
  • Utilized manual and electric cleaning equipment, adhering to all safety processes to minimize risk.
  • Moved and carried equipment and furniture.
  • Cleaned dormitories, athletic buildings, lab and research areas, academic buildings and office areas.
  • Wet mopped and spot mopped public corridors, washrooms and classrooms.
  • Immediately cleaned up spills and wet areas on floors resulting from ceiling leaks to prevent customer and personnel falls.
  • Reduced conflicts among [Job title]s by employing such skills as [Skill] and [Skill].
  • Implemented step-savers that reduced cleaning time per room by [Time] to [Time] while maintaining company quality standards.
  • Removed soiled service ware and set tables with clean silverware and glassware.
  • Assessed functionality of cleaning equipment and performed repairs when needed.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Swept and mopped floors with proper signage to prevent customer injury.
  • Performed daily cleaning, including vacuuming, mopping and disinfecting of facility with [Number] rooms.
  • Responded to requests promptly to clean and sanitize areas after accidents.
  • Utilizes digital timekeeping system to document hours worked per day.
  • Used industrial cleaning equipment such as [Type] and [Type] to quickly complete custodial tasks.
  • Maintained, sanitized and vacuumed [Number]-foot dining area and washing kitchen floors prior to closing.
  • Maintained all janitorial equipment and performed minor repairs to extend life and avoid malfunctions.
Education and Training
Expected in 06/2020
John Dewey High School - Brooklyn, NY

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Resume Overview

School Attended
  • John Dewey High School
Job Titles Held:
  • Sales Associate
  • Marketing Specialist
  • Janitor
  • GED