Sales Associate who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Met monthly goals for 11 months straight.
Awarded merit increases during many years of employment
Received "exceeds expectations" rating on performance reviews
Helped customers select products that best fit their personal needs.Exceeded personal sales goals.Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Kept the Jewelry department clean and maintained neat, orderly product displays.Built customer relations by actively listening to their concerns and giving appropriate feedback.Built and maintained effective relationships with peers and upper management.Informed customers about all product lines and services offered by the company.Processed all sales transactions accurately and in a timely fashion.
Interviewed, hired, trained and supervised new quality staff. Effectively communicated with team members to maintain clearly defined expectations.Addressed numerous website inquiries per day, converting several into new customers.Increased profits by developing, initiating, and managing customer relationships.Reduced and controlled overhead by monitoring direct and indirect expenses.
Established and maintained cooperative relationships with representatives of community, consumer, employee and public interest groups.Organized employee schedules.Assisted with web design and other content, including monthly newsletters and promotional calendars.Managed team of professionals. Boosted enrollment by maintaining customer & staff relationships.Managed personnel & child files according to policy and federal and state law and regulations.Created and executed short and long-term customized comprehensive financial strategies to reach company goals.Managed internal communications, including production and management of print and electronic newsletters.
Created and implemented developmentally-appropriate curriculum that addressed all learning styles.Maintained daily records of children's individual activities, behaviors, meals and naps.Promoted good behaviors by using the positive reinforcement method.Established a safe play environment for the children.Distributed quarterly educational assessments, similar to report cards, to each parent.Developed professional relationships with parents, teachers, directors and therapists.Collaborated with colleagues on developing new classroom projects and monthly themes.
Coursework in Business, Early Childhood Education, Psychology, Sign Language, Human Development, English and more.
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