Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Results-oriented individual with over [Number] years of experience implementing marketing strategies to substantially increase store productivity and repeat clientele. Expertise in arranging new merchandise, managing cash registers and independently opening and closing store. Organized, efficient and capable of handling crowds of over [Number] during special sales events.
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- Prepared cash deposits up to $[Amount] with zero discrepancies.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Recommended merchandise to customers based on needs and preferences.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Surpassed daily sales goals by [Number]% by cross-selling [Product or Service] and promoting additional products.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
- Won store sales competition for [Task], resulting in [Result].
- Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Won store sales competition for [Task], resulting in [Result].
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Surpassed daily sales goals by [Number]% by cross-selling [Product or Service] and promoting additional products.
- Stayed up to date on store promotions, payment policies and security practices.
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
- Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Prepared cash deposits up to $[Amount] with zero discrepancies.
- Sold various products by explaining unique features and educating customers on proper application.
- Won store sales competition for [Task], resulting in [Result].
- Helped average of [Number] customers per day by responding to inquiries and locating products.
- Processed orders through system and coordinated product deliveries.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
- Negotiated and closed deals with minimal oversight.
- Prepared cash deposits up to $[Amount] with zero discrepancies.
- Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
- Educated customers on product and service offerings.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
- Won store sales competition for [Task], resulting in [Result].
- Recommended merchandise to customers based on needs and preferences.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Used [Type] register system to ring up customer purchases, process payments and issue receipts.
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Resume Overview
School Attended
- Chowan University
Job Titles Held:
- Sales Associate
- Sales Associate
- Sales Associate
- Sales Associate
Degrees
- Bachelor of Science
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