Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 3 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Dedicated Sales Associate offering 3 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Energetic Sales Associate ready to drive customer satisfaction and increase sales for retail stores. Brings 3 years experience in to role. Provides knowledgeable , friendly advice about costumer service Dedicated to driving conversions via amiable interactions and professional guidance. High-energy costumer service skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly makes reservations, coordinate events and monitors routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests. Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Skilled Sales Assistant bringing 3 years of retail experience. Focused on maximizing business success by capitalizing on sales and service opportunities. Ready to grow sales through application of working.
- Relationship selling
- Merchandising knowledge
- Inventory control procedures
- Team player mentality
- Reliable and punctual
- Listening skills
- Customer- and service-oriented
- Excellent communication skills
- Product Sales
Tampa, FL, 07/2019 - 04/2020
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
- Offered product and service consultations and employed upselling techniques.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Reset store displays for special events and seasonal merchandise changes.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Lithonia, GA, 03/2019 - 03/2020
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Received incoming product deliveries and relocated to storage shelves, coolers or bins.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Greeted customers and retrieved requested products to drive satisfaction.
- Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
- Palletized merchandise for easy movement to sales floor locations.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
- Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Stocked and rotated products, supplies and paper goods to optimize freshness.
- Blocked and faced all products on shelves and displays to meet company policies.
- Counted and stocked different types of merchandise to comply with inventory control tag requirements.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Carlisle, MN, 10/2018 - 12/2019
- Checked prices and pulled product for customers.
- Faced merchandise in freezers and shelves for display.
- Collected empty carts and returned each to store to minimize loss and damage to store property.
- Cleaned up spills, collected trash and swept and mopped floors.
- Retrieved carts from returns and parking lot.
- Assisted customers with getting groceries loaded in vehicles.
- Assisted customers by carrying packages and bags and securing purchases in vehicles.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Performed within front-end team, assisting manager and co-workers with [Task].
- Followed cleaning schedule for floors, walls and storage areas.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
- Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
City, STATE, 09/2017 - 03/2019
- Organized carts in bay after returning from parking lot.
- Took out store trash and cleaned up parking area every [Timeframe] to keep business presentable.
- Repaired damaged carts.
- Retrieved carts from docking areas in retail parking lots.
- Gathered and corralled shopping carts, ferried carts back to store and helped guests carry out and load larger items or large grocery orders.
- Collected shopping carts and baskets from inside and outside store.
- Verified efficient execution of pickup orders by contacting members upon pickup readiness and finding and dispensing orders when customer arrived.
- Helped customers find stock, manned register as backup, bagged groceries and retrieved and replaced damaged items noticed at checkout.
- Cleaned parking lots and sidewalks by picking up litter, removing snow and treating ice and monitored outside activities to keep area safe for customers.
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Job Titles Held:
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