I am articulate, punctual, and organized. I have acquired worked in customer service for eight years and I am always looking for a new challenge. I am dedicated in everything that I do and no job will go unfinished. I am awaiting to start a nurse assistance program and work my way to my final goal of becoming a registered nurse. I have been trained in basic life support through American Ambulance. I can accurately take blood pressure and was given CPR training as well. I will be obtaining a renewal for my CPR license shortly.
Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Kept the showroom clean and maintained neat, orderly product displays. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Processed an average of 180+ transactions each day in a timely manner. Answered customers' questions and addressed problems and complaints in person and via phone. Opened, which included counting cash drawers. Helped customers select products that best fit their personal needs. Answered customers' questions and addressed problems and complaints in person and via phone. Maintained visually appealing and effective displays for the entire store. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Marked clearance products with updated price tags.
Took necessary steps to meet customer needs and effectively resolve food or service issues. Up-sold additional menu items, beverages and desserts to increase restaurant profits. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. Resolved guest complaints promptly and professionally. Served orders to customers at counters and their homes. Cut and chopped food items and cooked in industrial kitchen oven. Accurately measured ingredients required for specific food items. Quickly and efficiently processed payments and made accurate change.Carefully maintained sanitation, health and safety standards in all work areas. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, and wiping counter tops. Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Took initiative to find extra tasks when scheduled duties were completed. Quickly unloaded product shipments and stocked freezers. Assisted management with monthly inventory control and weekly stock ordering. Prepared items according to written or verbal orders, working on several different orders simultaneously.
Computed sales prices, total purchases and processed payments. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Placed special orders and called other stores to find desired items. Recommended merchandise based on customer needs. Operated a cash register to process cash, check and credit card transactions. Guided customers in choosing items that reflected personal style and shape. Administered all point of sale opening and closing procedures.
Three month course training in basic life support. Obtained CPR training and certificate of completion of program, never worked in the EMS field.
One semester of art school in San Francisco to study movie production. Moved back to Clovis at the end of the semester.
Member of Women's Choral throughout school.
ROP classes for Early Education
Completed three semesters of general education at the Clovis Center and Willow International.
Customer service, MS Word, Excel, and PowerPoint, Type 48-words per minute, Accurate blood pressure, check for pulse, and CPR.
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