Organized and dependable banking professional who excels at processing high volumes of error-free transactions and meeting scorecard goals.Organized and detail-oriented Teller with five years of cash handling and customer service experience. Understands general accounting and finance concepts.Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment.
Supervise all branch cashiers and authorize all cash and monetary transactions of the branch that yielded to consistently achieving and exceeding the set target on transactions volume and revenue for the month and year respectively.
Monitoring and negotiating all branch local and international transfers rate and achieving the targeted margin in revenue and volume for all transfers processed.
Meeting customer turn around time and exceeding the number of transactions on a daily basis as required by management for a teller which lead to two promotions within five years.
Balance daily cash tills and vaults totaling the average amount of deposits required by management for a branch and exceeding the targets in terms of branch cash turnovers.
Maintaining branch of the year achievement for over three years consecutively in the basis of most profitable and cash mobilization oriented.
ACCA/CAT Technician Level A -(Transaction Accounting, Office Practice and Procedures):Level B: ( Recording Financial Transaction, Information for Management, Maintaining Financial Records, Managing People and Systems, Drafting Financial Statements)
Institute of Chartered Accountants of Sierra Leone - Freetown, Sierra Leone
2003 to present.
CERTIFICATE IN MANAGING AND MEASURING OPERATIONAL RISK IN RETAIL BANK
Studied Introductory Financial and cost accounting, Economics, Commerce, Business Management, English Language, Mathematics, Biology, and History.
ACCA, Accounting, Administrative, balance, banking, BASIC, competitive, credit, customer service, documentation, Drafting, Financial, Financial Statements, MANAGING, Managing People, marketing, market, access, EXCEL, Office, POWERPOINT, MICROSOFT WINDOWS, WORD, negotiations, persuasive, policies, quality, Recording, RETAIL, selling, sales, supervision, swift, Technician, phones, phone, Time Management
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