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Kohl's Department Stores - Sales Associate Resume Example

Resume Score: 90%

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SALES ASSOCIATE
Professional Summary
Future educator with 6 years experience as a camp counselor as well as managing and facilitating multiple student groups in elementary and secondary education. Core Strengths Motivating students Interactive teaching/learning Positive learning environment Effective listening Community involvement Task-oriented Student-centered learning Interpersonal skills Positive reinforcement Clear public speaking skills Classroom discipline Audio-visual aid implementation Creative imagination stimulation Experience Student Involvement Has 2 years experience as a Life Group Leader for middle school students at Real Life Church.
Skills
  • Behavior management systems
  • Autism spectrum awareness
  • Curriculum development
  • Social and life skills educator
Work History
Sales Associate, 09/2009 to Current
 Kohl's Department Stores – Clermont, FL
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers' needs.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Organized store merchandise racks by size, style and color.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Contacted other store locations to determine merchandise availability.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Children's Ministry Interim Planning Center Online Coordinator, 09/2013 to 05/2014
 Real Life Christian Church – Clermont, FL
  • Entered numerical data into databases in a timely and accurate manner.
  • Reviewed and updated client correspondence files and scheduling database.
  • Established and maintained external communications calendar, and managed scheduled assignments.
AVID Tutor, 11/2012 to 05/2013
 Windy Hill Middle School – Clermont, FL
  • Communicated objectives for all lessons, units and projects to students.
  • Tutored more than 125 middle school students through lectures, discussions, group activities and demonstrations.
  • Provided one-on-one attention to students, while maintaining overall focus on the entire group.
Camp Counselor, 06/2011 to 07/2013
 Real Life Christian Church – Clermont, FL
  • Provided one-on-one attention to children, while maintaining overall focus on the entire group.
  • Assisted 10-12 children per station during small-group learning periods.
  • Instructed up to 30 students individually and in groups.
  • Engaged with children on an individual basis to build positive relationships with them.
  • Chaperoned field trips to local parks, sweet treat shops and zoos.
  • Encouraged children to be understanding of and patient with others.
  • Closely monitored children's play activities to verify safety.
  • Established and maintained a safe play environment for the children.
  • Organized activities that enhanced children's physical, emotional and social well-being.
Barista, 10/2008 to 06/2009
 Real Life Christian Church – Clermont, FL
  • Maintained updated knowledge of all menu items, specials, coffee, and non-alcoholic selections.
  • Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
  • Maintained a consistent, regular attendance record.
  • Expertly prepared both coffee-related beverages using correct techniques, liquid measurements and garnishes.
  • Accurately recorded sales, made correct change and prepared charge slips for guests.
  • Immediately informed supervisors of any problems or unusual situations and took appropriate action.
  • Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
  • Followed recipes to deliver consistent quality, control costs and maximize guest satisfaction.
  • Entered orders into the computer system quickly and in proper sequence.
  • Actively promoted a cooperative and harmonious working climate to boost morale, productivity and efficiency.
  • Cut, sliced and peeled perishable garnishes and fruits for beverages.
  • Stored back-up supplies needing refrigeration for later use
  • Operated and maintained all equipment and utensils in accordance with guidelines and safety procedures.
  • Wiped down counter areas, sinks and floors to maintain a clean and safe work station.
  • Prepared hot and cold beverages to the highest standard while providing guests with legendary customer service.
  • Accurately counted and provided change as necessary.
  • Cleaned and stocked coffee and condiment areas.
  • Thoroughly cleaned and sanitized work area including mopping and sweeping, washing display cases, wiping down prep areas and equipment, washing utensils and dismantling and cleaning machinery.
Overnight Camp Counselor, 06/2008 to 07/2010
 Springhill Camps – Evart, MI
  • Provided one-on-one attention to children, while maintaining overall focus on the entire group
  • Assisted 10-12 children per station during small-group learning periods
  • Instructed up to 30 students individually and in groups
  • Engaged with children on an individual basis to build positive relationships with them
  • Encouraged children to be understanding of and patient with others
  • Closely monitored children's play activities to verify safety
  • Established and maintained a safe play environment for the children
  • Organized activities that enhanced children's physical, emotional and social well-being.
Education
Bachelor of Science: Elementary Education, Current
 Grand Canyon University - Phoenix, AZ
Gen. Ed. Pre-major Elementary Education, 1 2013
 Lake-sumter Community College - Clermont, FL
 Gen. Ed. Pre-major Elementary Education
None: Contemporary Christian Music, Cornerstone University - Grand Rapids, MI
 Attended for 1 full school year
High School Diploma: General Education, 1 2007
 Chicago Christian High School - Palos Heights, IL
 General Education
Internship with Youth Ministries Attended
leadership conferences with Chapel committee
Introductory Teacher Training - Program Working with At-Risk Youth (ITT5) Exceptional Student Education (ITT4) Instructional Strategies (ITT3) Advanced Classroom Management (ITT2) :
Skills
conferences, leadership, Plan Development, Teacher
Additional Information
  • Active Worship Leader for the Children's ministry at Real Life Christian Church Currently a Life Group leader for elementary students; 2012 - present Student Mentor Has 6 years experience as a camp counselor for students in grades 1-6. Facilitating Led upper-school (6th-12th Grade) Praise Band at Real Life Christian Academy for 2 years
  • Substitute Teaching 101 (ITT1) Community Involvement Real Life Church Children's Ministry Worship Leader, 2009-present I train children ages 10-17 on proper singing techniques I develop multiple teams to provide an equal amount of performance time Real Life Church Middle School Life Group Leader, 2008-2010 I facilitated a group of middle-school boys Kohl's A-team member, 2009-2012 I volunteered at various elementary, middle, and high school functions to grant the school $500
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Resume Overview

Companies Worked For:

School Attended

  • Grand Canyon University
  • Lake-sumter Community College
  • Cornerstone University
  • Chicago Christian High School

Job Titles Held:

  • Sales Associate
  • Children's Ministry Interim Planning Center Online Coordinator
  • AVID Tutor
  • Camp Counselor
  • Barista
  • Overnight Camp Counselor

Degrees

  • Bachelor of Science : Elementary Education , Current
    Gen. Ed. Pre-major Elementary Education , 1 2013
    None : Contemporary Christian Music ,
    High School Diploma : General Education , 1 2007
    Introductory Teacher Training - Program Working with At-Risk Youth (ITT5) Exceptional Student Education (ITT4) Instructional Strategies (ITT3) Advanced Classroom Management (ITT2) :

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