Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.
Dependable assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Stocking and Replenishing
Exceptional Customer Service
Excellent people skills
Cash register operations
Credit card processing
Refunds and exchanges
Proficient in Microsoft Word and most computer sofware
Cash Drawer Management
Maintaining Store Appearance
Receipt and refund issuance
Cleaning and sanitizing
Good telephone etiquette
Cash owed calculations
Cash register skills
Basic math skills
First Aid and CPR
Sales Associate / / Victoria Secrets PINK - Salem, NH / 11.2019 - Current
Counted cash in register drawer at beginning and end of shift.
Checked prices for customers and processed items sold by scanning barcodes.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Assisted customers by answering questions and fulfilling requests.
Educated customers on promotions to enhance sales.
Assisted customers with special services, account updates and promotional options.
Used cash registers and POS systems to request and record customer orders and compute bills.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained organized, presentable merchandise to drive continuous sales.
Processed product returns and assisted customers with other selections.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
Supported efficient and timely replenishment of sales floor merchandise.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Demonstrated items to customers and created customer awareness, interest and sales.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Maintained organized checkout area and swept floors and emptied trash cans.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Greeted customers, helped locate merchandise and suggested suitable options.
Answered product questions with up-to-date knowledge of sales and store promotions.
Assistant Toddler Teacher / / Little Explorers Learning Center - Plaistow, NH / 07.2019 - 09.2019
Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Used classroom observations to create written assessments of student performance.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Educated students in foundational concepts such as shapes, numbers and letters.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Ticket Seller / / New England Sports Park - Amesbury, MA / 12.2014 - 03.2017
Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
Constructed displays and easy-to-read signage to help guests navigate attractions area.
Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Issued tickets to customers and collected payment and fees for desired services.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Tracked inventory and ordered office supplies encouraging cost-effective solutions.
Timberlane Regional High School - Plaistow, NH / 06.2019High School Diploma
Manchester Community College - Manchester, NH / Expected in 05.2021Associate of Applied Science: Medical Assisting
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Companies Worked For:
Victoria Secrets PINK
Little Explorers Learning Center
New England Sports Park
Timberlane Regional High School
Manchester Community College
Job Titles Held:
Assistant Toddler Teacher
High School Diploma Associate of Applied Science : Medical Assisting
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