LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Bilingual self-starter with great experience in the customer service industry. I'm extremely detail oriented, and organized in all of my work. I strongly believe that professionalism is the key to success, and communication is very important.
Skills
  • Customer-oriented
  • Personable
  • Fluent in Spanish
  • Strong verbal communication
  • Extremely organized 
  • Credit card transactions
  • Conflict resolution
  • Self-motivated
  • Data management
Work History
03/2014 to 08/2014
Sales Associate Concentrix Corp. MN, State,
  • Answered questions regarding the store and its merchandise.
  • Greeted customers and ascertained customers' needs.
  • Stocked shelves and supplies and organized displays.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Answered customer telephone calls promptly and professionally.
  • 10/2014 to 2016
    Sales Associate Concentrix Corp. MS, State,
    • Operated a cash register for cash, check and credit card transactions.
    • Stocked and replenished merchandise according to store merchandising layouts.
    • Handled all customer issues in a professional manner in accordance with company policies.
    • Used time efficiently when not helping consumers, including folding clothes and cleaning out fitting rooms.
    • Kept a positive work environment by treating all employees and consumers with respect and consideration.
    • Pursued personal learning and development opportunities.
    • Determined consumer needs by asking relevant questions and listening actively to the responses.
    • Maintained established merchandising standards, including window, sales floor and displays.
    04/2016 to 02/2017
    Sales Consultant Toll Brothers Inc. Hopkinton, MA,
    • Strategically negotiate with customers to close on deals and increase sales.
    • Follow up on internet leads regarding new and pre-owned vehicle availability.
    • Made vehicle recommendations tailored to the needs and preferences of each customer.
    • Responded to telephone and in-person requests for information.
    • Completed all training courses to maintain knowledge on new products and trends.
    • Maintain contact with customers via email or telephone to set appointments.
    • Conducted demonstrations of vehicle features via test drives.
    • Follow up with sold leads to provide additional support during their ownership experience.
    • Scheduled prospective customer appointments to direct sales traffic to the dealership.
    • Work alongside other sales consultants to help increase sales.
    • Responsible for approaching new customers and initiating the sales process.
    • Utilized available resources such as product brochures and personal training literature to help the customer make an informed decision.
    03/2017 to Current
    Sales Guide Groove Ford City, STATE,
    • Greeted customers in a timely manner.
    • Made vehicle recommendations based on monetary goals, needs, and preferences.
    • Worked alongside colleagues to increase sales.
    • Successfully negotiated and closed on car deals.
    • Maintained product knowledge and manufacturer certifications by completing online training courses.
    • Maintain contact with sold and unsold customers to make sure all questions, and concerns have been addressed.
    • Follow up with customers via text, call, and email.
    • Deliver vehicles to customers and help navigate operation.

    Education
    Expected in 2015
    High School Diploma:
    Summit High School - Frisco, CO
    GPA:
    Finished graduation requirements one semester early.

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    Disclaimer

    Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

    How this resume scorecould be improved?

    Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

    resume Strength

    • Length
    • Personalization
    • Target Job

    Resume Overview

    School Attended

    • Summit High School

    Job Titles Held:

    • Sales Associate
    • Sales Associate
    • Sales Consultant
    • Sales Guide

    Degrees

    • High School Diploma

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    *As seen in:As seen in: