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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Responsible and friendly Sales woman able to make customers feel welcome, listen to needs and promotes Homes with practiced care and attention to individual needs.

Engaging , committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering a lifetime of experience.

Skills
  • Dependable independent worker
  • Power tools
  • Manual labor skills
  • Strong work ethic
  • Friendly and hardworking
  • Proficiency with mechanical and electric tools
  • Strong communication skills
  • Good at following instructions
  • Team player
  • Computer literate
  • Solid independent worker
Experience
Sales Associate, Deckers Outdoor Corporation, February 2001-October 2005Albertville , MN
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Processed orders through system and coordinated product deliveries.
  • Assisted customers by finding needed Homes and Repo's at other locations.
  • Negotiated and closed deals with minimal oversight.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Recommended Homes based on customer needs and desires.
  • Drove sales of homes by applying proactive nature, knowledge of customer preferences and active listening skills.
Picker, Dxp Enterprises, September 2018-December 2018Marietta , GA

Maintained current forklift training and certification as required by company policies.

  • Swept warehouse floors and stored equipment to maintain a neat and organized workspace.
  • Rotated date-sensitive stock to the front of the rack and removed outdated inventory.
  • Examined empty pallets for damage and moved pallets to the proper storage area.
  • Stored and retrieved materials according to the principle of First In, First Out (FIFO).
  • Moved goods between warehouse locations according to shipment and storage needs.
  • Operated industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
  • Rotated stock and cleared sales floor of debris.
  • Used equipment such as loaders, dump trucks, forklifts and backhoes, tractors, electric pallet jacks, and a variety of lifts in a safe and efficient manner.
  • Operated equipment with focus on safety and efficiency.
  • Loaded items in the optimal manner to maximize efficiency of work.
  • Operated powered equipment to move, locate, stack and count products.
  • Removed empty pallets, cardboard packing and strapping and deposited them in the proper receptacles.
  • Picked up trash, swept floor and wiped down equipment at the end of each shift.
  • Accurately received, stored and shipped products safely and efficiently.
  • Maneuvered the forklift over and around loaded pallets, boxes and other materials.
  • Ensured compliance with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
  • Inspected the lifts before usage to prevent damage to the goods being lifted.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Selected items from bins, scanned tags with tracker and loaded onto cart.
  • Labeled boxes and placed in outbound collection areas.
  • Use= d lift and forklift equipment to transport boxes, pallets and crates through warehouse.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using scanners.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Reviewed orders for specialty codes to determine item locations in warehouse.
  • Selected products and items from shelves and pallets for customer orders.
  • Operated forklift equipment carefully to minimize accidents and damage.
  • Labeled pallets with proper information for storage in correct locations within warehouse.
  • Limited damage to products and orders by using care when choosing items.
Siding Applicator , Apollo Construction, July 1997-December 1999City , STATE
  • Greeted customers with enthusiasm and offered immediate and friendly service.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Answered customers' questions and addressed problems and complaints via phone.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maintained revenue streams by exhausting every option before offering refunds.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Achieved high customer satisfaction scores by de-escalating complaints quickly.
  • Documented conversations with customers to track requests, problems and solutions.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Educated customers on special pricing opportunities and company offerings.
  • Reduced process lags and effectively trained team members on best practices and protocol.
Education and Training
GEDWindam School District, , CityMay 1997
Psychology, Strayer University , City
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

88Good
Resume Strength
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  • Word choice
  • Measurable results
  • Typos

Resume Overview

School Attended

  • Windam School District
  • Strayer University

Job Titles Held:

  • Sales Associate
  • Picker
  • Siding Applicator

Degrees

  • GED

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