Sales Associate Resume Example

Maintained current forklift training and certification as required by company policies.

• Swept warehouse floors and stored equipment to maintain a neat and organized workspace.
• Rotated date-sensitive stock to the front of the rack and removed outdated inventory.
• Examined empty pallets for damage and moved pallets to the proper storage area.
• Stored and retrieved materials according to the principle of First In, First Out (FIFO).
• Moved goods between warehouse locations according to shipment and storage needs.
• Operated industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
• Rotated stock and cleared sales floor of debris.
• Used equipment such as loaders, dump trucks, forklifts and backhoes, tractors, electric pallet jacks, and a variety of lifts in a safe and efficient manner.
• Operated equipment with focus on safety and efficiency.
• Loaded items in the optimal manner to maximize efficiency of work.
• Operated powered equipment to move, locate, stack and count products.
• Removed empty pallets, cardboard packing and strapping and deposited them in the proper receptacles.
• Picked up trash, swept floor and wiped down equipment at the end of each shift.
• Accurately received, stored and shipped products safely and efficiently.
• Maneuvered the forklift over and around loaded pallets, boxes and other materials.
• Ensured compliance with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
• Inspected the lifts before usage to prevent damage to the goods being lifted.
• Estimated weights, heights and centers of balance to make precise placements.
• Selected items from bins, scanned tags with tracker and loaded onto cart.
• Labeled boxes and placed in outbound collection areas.
• Use= d lift and forklift equipment to transport boxes, pallets and crates through warehouse.
• Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
• Fulfilled orders quickly to accomplish challenging daily objectives.
• Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using scanners.
• Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
• Picked up heavy objects using proper lifting techniques to avoid personal injuries.
• Reviewed orders for specialty codes to determine item locations in warehouse.
• Selected products and items from shelves and pallets for customer orders.
• Operated forklift equipment carefully to minimize accidents and damage.
• Labeled pallets with proper information for storage in correct locations within warehouse.
• Limited damage to products and orders by using care when choosing items.

• Greeted customers with enthusiasm and offered immediate and friendly service.
• Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
• Answered customers' questions and addressed problems and complaints via phone.
• Contributed to business growth by confirming customer satisfaction with service and quality.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Maintained revenue streams by exhausting every option before offering refunds.
• Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
• Met and exceeded productivity targets by handling every interaction with top-notch customer service.
• Achieved high customer satisfaction scores by de-escalating complaints quickly.
• Documented conversations with customers to track requests, problems and solutions.
• Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
• Educated customers on special pricing opportunities and company offerings.
• Reduced process lags and effectively trained team members on best practices and protocol.