Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Goal-oriented individual looking to expand her skills and further her career and education. Always looking for ways to improve skills and to become more open-minded. Skills can include excellent customer service and multi-tasking abilities.
Skills
Stocking and replenishing
Cash register operations
Merchandising understanding
Sales expertise
Problem-solving skills
Multi-tasking strength
Professional demeanor
Exceptional customer service
Client Service
Work History
06/2017 to 06/2018Sale's AssociateWILSON'S LEATHER AT AURORA FARMS | City, STATE,
Kept register accurate through correct billing, payment processing and cash management practices.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Operated cash register and maintained correct balance in drawer for transactions.
Pressed and folded items upon arrival in store to increase visual appeal.
Encouraged customers to find accessories and other upsell items to complete ensembles.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Stocked merchandise each week, clearly labeling items, arranging according to size or color and preparing attractive displays.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Issued receipts and processed refunds, credits, or exchanges.
09/2018 to 09/2019Sale's AssociateSTEIN MART | City, STATE,
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained organized, presentable merchandise to drive continuous sales.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Educated customers on promotions to enhance sales.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes.
Dressed and accessorized mannequins to highlight featured clothing and accessories.
Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
09/2019 to 03/2020Sale's AssociateMARSHALL'S | City, STATE,
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained organized, presentable merchandise to drive continuous sales.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Educated customers on promotions to enhance sales.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes.
03/2020 to CurrentSale's AssociateACCURATE MEDICAL SUPPLY, INC. | City, STATE,
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and concerns to support positive customer experiences.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
Contacted insurance companies to discuss and resolve unpaid claims and incorrectly paid claims.
Scanned, received and sent faxes to appropriate departments, including insurance claims, co-pay assistance information and patient documentation.
Handled calls to address customer inquiries and concerns.
Called patients to set up and place monthly orders/deliveries for incontinence supplies.
Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
Education
Expected in High School Diploma | Aurora High School, Aurora, OH, GPA:
August 2012 - May 2016
Graduated with 3.7 GPA
Graduated magna cum laude
Expected in 05/2020Bachelor of Arts | PsychologyKent State University, Kent, OH, GPA:
August 2016 - May 2020
Majored in Psychology with a minor in Human and Family Development, with a concentration in counseling.
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