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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Goal-oriented individual looking to expand her skills and further her career and education. Always looking for ways to improve skills and to become more open-minded. Skills can include excellent customer service and multi-tasking abilities.

Skills
  • Stocking and replenishing
  • Cash register operations
  • Merchandising understanding
  • Sales expertise
  • Problem-solving skills
  • Multi-tasking strength
  • Professional demeanor
  • Exceptional customer service
  • Client Service
Work History
06/2017 to 06/2018 Sale's Associate WILSON'S LEATHER AT AURORA FARMS | City, STATE,
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Operated cash register and maintained correct balance in drawer for transactions.
  • Pressed and folded items upon arrival in store to increase visual appeal.
  • Encouraged customers to find accessories and other upsell items to complete ensembles.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Stocked merchandise each week, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Issued receipts and processed refunds, credits, or exchanges.
09/2018 to 09/2019 Sale's Associate STEIN MART | City, STATE,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated customers on promotions to enhance sales.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Dressed and accessorized mannequins to highlight featured clothing and accessories.
  • Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
09/2019 to 03/2020 Sale's Associate MARSHALL'S | City, STATE,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated customers on promotions to enhance sales.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
03/2020 to Current Sale's Associate ACCURATE MEDICAL SUPPLY, INC. | City, STATE,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
  • Contacted insurance companies to discuss and resolve unpaid claims and incorrectly paid claims.
  • Scanned, received and sent faxes to appropriate departments, including insurance claims, co-pay assistance information and patient documentation.
  • Handled calls to address customer inquiries and concerns.
  • Called patients to set up and place monthly orders/deliveries for incontinence supplies.
  • Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
Education
Expected in High School Diploma | Aurora High School, Aurora, OH, GPA:
  • August 2012 - May 2016
  • Graduated with 3.7 GPA
  • Graduated magna cum laude
Expected in 05/2020 Bachelor of Arts | Psychology Kent State University, Kent, OH, GPA:
  • August 2016 - May 2020
  • Majored in Psychology with a minor in Human and Family Development, with a concentration in counseling.
  • Average GPA of 3.4
  • Dean's List

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Resume Overview

School Attended

  • Aurora High School
  • Kent State University

Job Titles Held:

  • Sale's Associate
  • Sale's Associate
  • Sale's Associate
  • Sale's Associate

Degrees

  • High School Diploma
  • Bachelor of Arts

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