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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Accountable Retail Associate demonstrating a high level of ownership and initiative. Consistently shows quick and effective at decision making, while maintaining premium customer service throughout the sales process. A team-oriented individual, who works well in a collaborative environment, yet thrives on personal sales achievements.

Accomplishments
  • NPS Call outs from customers for quality service
  • Received Maxim awards from coaches
  • Attended golf product training from Nike Golf experts
  • Attended other product knowledge seminars (Nike Fuel band SE/Hyper warm)
Highlights
  • Store operations
  • Conflict resolution skills
  • Flexible schedule
  • Team leadership
  • Deadline-oriented
  • Microsoft Office
Experience
Sales Associate 03/2011 to Current Nike Employee Store Beaverton, OR
  • Share product knowledge with customers while making personal recommendations and maintained friendly and professional customer interactions. Consistently brings Nike's innovation to life using the companies' maxims for premium service while working as a team member to provide the highest level of service to customers.
Shipping/Facilitating Lead 11/2007 to 01/2011 Earth Class Mail Beaverton, OR
  • Provide assistance with operations with creating job descriptions. Processed work orders, prioritized jobs, oversaw proper packaging of products and trained new employees
Stock/Sales Associate 10/2006 to 12/2007 Abercrombie and Fitch Beaverton, OR
  • Deliver excellent customer service by greeting and assisting each customer. Share product knowledge with customers while making personal recommendations. Unloaded incoming inventory and placed products onto shelves.
Courtesy Clerk/Customer Service Rep 02/2005 to 01/2007 Albertsons Beaverton, Or
  • Maintain up-to-date knowledge of store policies regarding payments, returns and exchanges. Participate as a team member performing cashier duties, product assistance and cleaning.
Education
Bachelor of Science: Physical activity and Exercise Science 2014 Portland State University Portland, OR
Associate of Science: General Studies 2008 Portland Community College Portland, OR, 97008
Additional Information
  • Internship through Providence Health Services (included clerical work as well as work out instruction and assessments.)
  • Spent two weeks volunteering at Campfire Columbia leading a group of teens through several activities as well as community service projects throughout Oregon
  • Avid golfer, played basketball/softball/baseball in several leagues, as well as tennis and soccer for recreational.
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Resume Overview

Companies Worked For:

  • Nike Employee Store
  • Earth Class Mail
  • Abercrombie and Fitch
  • Albertsons

School Attended

  • Portland State University
  • Portland Community College

Job Titles Held:

  • Sales Associate
  • Shipping/Facilitating Lead
  • Stock/Sales Associate
  • Courtesy Clerk/Customer Service Rep

Degrees

  • Bachelor of Science : Physical activity and Exercise Science 2014
    Associate of Science : General Studies 2008

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