sales associate resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Performance-driven professional with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Also a Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 4 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Skills
Brand promotions
Merchandising knowledge
Cash handling accuracy
Dispute mediation
Relationship selling
Listening skills
Reading comprehension skills
Written and oral communication skills
Superb time management
Strategic planning
Documentation and record keeping
Sales expertise
Energetic self-starter
Reliable and punctual
Verbal/written communication
Sales development
Inventory management
Cash register operation
Team player mentality
Excellent communication skills
Client account management
Active listening
Product Sales
Customer- and service-oriented
Accurate money handling
Money handling
Outgoing personality
Customer service
Retail merchandising expertise
Experience
11/2019 to Current
Sales AssociateLabor First Llc – Mount Laurel Township, NJ,
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Prepared cash deposits up to $500 with zero discrepancies.
Helped average of 30 customers per day by responding to inquiries and locating products.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Surpassed daily sales goals by 20% by cross-selling sunglasses & accessories and promoting additional products.
Assisted customers by finding needed items and checking inventory for items at other locations.
Sold various products by explaining unique features and educating customers on proper application.
Recommended optimal merchandise based on customer needs and desires.
Educated customers on product and service offerings.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Used the register system to ring up customer purchases, process payments and issue receipts.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Recommended merchandise to customers based on needs and preferences.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Communicated with customers about offerings, including policies, restrictions and refund policies.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Stayed up to date on store promotions, payment policies and security practices.
04/2019 to 10/2019
Crew MemberShake Shack – Madison, WI,
Drove team success by completing various jobs quickly and accurately.
Monitored business levels and realigned team positions to provide optimal coverage for customer demands and patronage patterns.
Loaded and unloaded materials by hand or with equipment such as food and supplements to help team meet work demands.
Kept gear and equipment in good working order by conducting inspections and completing minor repairs.
Monitored and interpreted weather to make proactive adjustments to operating plans.
Upheld high standards of productivity and quality in all areas of operations.
Volunteered to take on additional crew duties, including cleaning and covering when fellow crew member fell ill.
Accepted and processed payments via credit card and cash worth up to $300 daily.
Cleaned and washed various equipment to maintain excellent functionality and productivity.
12/2016 to 02/2018
Crew MemberShake Shack – Metairie, LA,
Resolved issues among crew members by addressing problems immediately and effectively mediating disagreements.
Drove team success by completing tasks quickly and accurately.
Loaded and unloaded materials by hand or with equipment such as food and supplies to help team meet work demands.
Kept gear and equipment in good working order by conducting inspections and completing minor repairs.
Upheld high standards of productivity and quality in all areas of operations.
Accepted and processed payments via credit card and cash worth up to $400 daily.
Education and Training
Expected in 2024 to to
Bachelor of Science: Business University of Phoenix - Tempe, AZ GPA:
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