Accomplished management professional specializing in creating, launching and operating retail locations. Motivated sales professional with 2+ years sales representative experience. Friendly Customer Service Manager with can-do attitude and willingness to help at all times.
Managed a successful sales team of 30 associates who exceeded our St. Jude sales goals by $17,000 making our store #1 in the country for 2012.
Promoted to Sales Lead after 3 months in the Sales Associate position.
Later, Promoted to Co-Manager after 4 months in the Sales Lead position.
Described merchandise and explain operation of merchandise to customers. Guided customers in choosing items that reflected personal style and shape. Replenished floor stock and processed shipments to ensure product availability for customers.
Delivered excellent customer service by greeting and assisting each customer.Opened a new store location and assisted in recruiting and training new staff.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Completed a series of training sessions to advance from Sales Lead to Co-Manager.Completed weekly schedules according to payroll policies.
Coursework in Biology, Clinical Chemistry and Microbiology
Minor in Business Management
Continuing Education at Northeast CC
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