Sales Associate Resume Example
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SALES ASSOCIATE
Professional Summary
Friendly Sales Associate offering more than three years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.
Skills
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Work History
04/2015 to 09/2015
Sales AssociatePreferred Homecare – Phoenix , AZ
- Prepared merchandise for sales floor.
- Directed individuals to merchandise locations.
- Suggested accessories and complementary purchases.
- Kept work areas clean and neat at all times.
- Provided repeat customers with exceptional care and attention.
- Prioritized and accomplished wide range of tasks each shift.
- Worked collaboratively in team environment.
09/2015 to Current
Office ManagerTemple University – Philadelphia , PA
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Routinely answered customer questions regarding merchandise and pricing.
- Provided an elevated customer experience to generate a loyal clientèle.
- Asked open-ended questions to assess customer needs.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Answered an average of 10 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Operated a POS system to itemize and complete an average of 25 customer purchases.
- Updated customer orders from start to finish in an accurate and timely manner.
- Researched and resolved accounts payable discrepancies.
- Composed effective accounting reports summarizing accounts payable data.
- Oversaw inventory and office supply purchases.
Education
Current
Associate of Arts: Interior Design
Broward College - City, State
Broward College - City, State
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Resume Overview
School Attended
- Broward College
Job Titles Held:
- Sales Associate
- Office Manager
Degrees
- Associate of Arts : Interior Design
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