Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.Personable and responsible Cashier. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Two years in retail and customer service. Solid team player with upbeat, positive attitude. Ambitious to make a difference!
Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Increased territory sales by surpassing monthly goal. Assisted customers with store and product complaints.nResponsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Regularly sought opportunities to up sell and add on additional merchandise .Generated leads for new sales through telephone and email contact with customers. Served as one of the fewbilingual customer service representatives.
Developed a new customer base consisting of three accounts. Managed budget forecasting, goal setting and performance reporting for all accounts.Generated new accounts by implementing effective networking and content marketing strategies. Identified strategic partnerships and gathered market information to gain a competitive advantage.Targeted new long-term business partner prospects. Answered customer questions regarding products, prices and availability.Developed growth plans by identifying key clients, key targets and priority service lines. Generated business development awareness by implementing in-depth sales and marketing training programs.Partnered with regional corporations to establish direct marketing channels and streamline company operations.Leveraged relationships with sales engineering, marketing and customer support through internal training programs.
Took necessary steps to meet customer needs and effectively resolve food or service issues. Assisted management with monthly inventory control and weekly stock ordering.Communicated clearly and positively with co-workers and management. Carefully maintained sanitation, health and safety standards in all work areas. Worked well with teammates and openly invited coaching from the management team.
Taking efficient courses to complete my degree in business management.
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