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Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Accomplishments
Resident Hall Association- Vice President 2019
Wellness Ambassador
Alpha Kappa Alpha Sorority Incorporated
Completed undergraduate senior research project
Skills
Sales training
Sunglass product knowledge
Cash register operations
Cash Handling
Multi-tasking strength
Client Service
Professional demeanor
Merchandising Knowledge
Product and Service Sales
Problem-solving skills
Adapt to diverse groups
Strong Work Ethic
Work History
08/2017 to CurrentSales AssociateSouthern Glazer's Wine And Spirits, Llc | Little Rock, AR,
Processed product returns and assisted customers with other selections.
Maintained customer satisfaction while handling clothing product returns quickly and professionally.
Prepared merchandise for sales floor by pricing or tagging.
Educated customers on promotions to enhance sales.
Prepared cash deposits up to $400 with zero discrepancies.
Engaged with customers to effectively build rapport and lasting relationships.
Maintained organized, presentable merchandise to drive continuous sales.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Tracked stock using company inventory management software.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained records related to sales, returns and inventory availability.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Achieved perfect attendance record for 4 months consecutively.
10/2015 to 12/2017Sales AssociateSouthern Glazer's Wine And Spirits, Llc | North Little Rock, AR,
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained records related to sales, returns and inventory availability.
Maintained organized, presentable merchandise to drive continuous sales.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Educated customers on promotions to enhance sales.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
06/2015 to 10/2016Sales AssociateSouthern Glazer's Wine And Spirits, Llc | Baton Rouge, LA,
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained records related to sales, returns and inventory availability.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Tracked stock using company inventory management software.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Maintained organized, presentable merchandise to drive continuous sales.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared cash deposits up to $300 with zero discrepancies.
Boosted sales by conferring with customers to evaluate sunglasses requirements and recommend best-fit company offerings.
Educated customers on promotions to enhance sales.
Drove team revenue totals by bringing in over $ 400 in sales.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
06/2014 to 08/2014Sales AssociateSouthern Glazer's Wine And Spirits, Llc | Portland, OR,
Maintained records related to sales, returns and inventory availability.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Maintained organized, presentable merchandise to drive continuous sales.
Engaged with customers to effectively build rapport and lasting relationships.
Education
Expected in 12/2020Bachelor Of Science | Sociology And Addiction Studies University Of Central Arkansas, Conway, ARGPA:
Expected in 05/2016Diploma | Little Rock Central High School , Little Rock, AR, GPA:
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