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Sales Associate Resume Example

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SALES ASSOCIATE
Summary
Hardworking individual who values high performance and professionalism. Positive attitude, dependability and commitment to success.
Experience
Seaworld Orlando, FL Sales Associate 05/2015 to Current
  • Duties includes answering telephones, providing exceptional guest services by greeting and interacting with guests, answering questions and resolving any issues, posses good verbal and written communication, ensure photo preparation display and quality are available bases on guests demands, actively approach guests to encourage a group or individual photos, take high quality images and direct guests on how to view purchase or edit photos using computer software, sell retail merchandise and apply diverse guests discounts as well as park promotional pricing and packaging and most importantly to ensure there's a team environment that allows for the optimal guest service and quality experience.
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Burger King Orlando, FL Head cashier 04/2012 to 07/2014
  • Duties included providing assistance to customers by answering all verbal and written inquires or concerns about the food purchased, posses good verbal and written communication skills, ensure correct food preparation and correct portions are served at the right temperature, cash handling and assisting cashiers with needed cash for draw, turn over cash draw to afternoon staff, maintain clean and organized work area, responsible for obtaining or receiving store merchandize, totaling bills, stocking and inventory, receive and dispense cash for employees, meet shift service quotas, and train new employees.
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Arise Orlando, FL Work from home/Customer Call Center Agent. 02/2009 to 06/2016
  • Duties included answering busy telephones for several different companies, providing assistance to customers by answering all verbal inquires, troubleshoot calls as needed, resolve escalated customer issue by providing guidance sufficient to resolve customer concerns or problems, posses good verbal communication skills, highly developed interpersonal skills and provide high quality customer care depending on the company, process appeals for denied claims, assist members with billing claims issues payments and returns, handle and resolve member complaints, speak with patients to explain benefits and financial responsibility, schedule patient deliveries and address all patient needs, and ensure proper follow up were completed.
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Mc Donalds Brandon, FL Head Cashier/ Trainer 01/2004 to 06/2008
  • Duties included providing assistance to customers by answering all verbal and written inquires or concerns about the food purchased, posses good verbal and written communication skills, ensure correct food preparation and correct portions are served at the right temperature, cash handling and assisting cashiers with needed cash for draw, turn over cash draw to afternoon staff, maintain clean and organized work area, responsible for obtaining or receiving store merchandize, totaling bills, stocking and inventory, receive and dispense cash for employees, meet shift service quotas, and train new employees.
Education
Associate of Science: Criminal Justice 2014 Florida Technical College, Orlando, FL
Associate of Science: CMA/Medicine 2011 Centura College, Orlando, FL
High School Diploma: General Studies 2006 Armwood High School, Seffner, FL
Accomplishments
  • CPR/AED
  • Dedicated customer service professional with a strong track record and managing customer loyalty and managing customer service operations.
Skills
key calculator, photo, approach, benefits, billing, Call Center, cash handling, interpersonal skills, draw, resolve customer concerns, customer care, Data Entry, edit, Faxing, Filing, financial responsibility, inventory, Microsoft Office, 2000, Windows 95,, 98, packaging, pricing, quality, receiving, retail, Scheduling, switch, telephones, phone, troubleshoot, Typing, and verbal communication skills
Highlights
  • Windows 95, 98, & 2000 (5 years), Microsoft Office (10 years), Data Entry (3 years)
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Resume Overview

Companies Worked For:

  • Seaworld
  • Burger King
  • Arise
  • Mc Donalds

School Attended

  • Florida Technical College
  • Centura College
  • Armwood High School

Job Titles Held:

  • Sales Associate
  • Head cashier
  • Work from home/Customer Call Center Agent.
  • Head Cashier/ Trainer

Degrees

  • Associate of Science : Criminal Justice 2014
    Associate of Science : CMA/Medicine 2011
    High School Diploma : General Studies 2006

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