Personable and deadline-driven Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.
- Superior communication skills
- Cheerful and energetic
- MS Office proficient
- Effective team player
- Superior organization skills
- Dependable and reliable
- Strong interpersonal skills
- Customer-oriented
- Strong deal closer
- Creative
- Focused
- Strategic brand management
- Thrives under pressure
- Adaptable
- Critical thinker
- Professional demeanor
- Staff development/training
Member of Alpha Lambda Delta High Honor Society
National Deans List
Client Interface
- Collaborated with prospective clients to prepare efficient product marketing strategies and drive revenue.
New York, NY, 07/2003 - 06/2004
Consistently met and exceeded department expectations for productivity and accuracy levels.
Consulted incoming clients on various products
Participated in various incentive programs and contests designed to support achievement of production goals.
Recommended and helped customers select merchandise based on their needs.Confirmed that appropriate changes were made to resolve customers' problems.
Newington, NH, 06/2002 - 06/2003
Lead District Seller for October & November
Exchanged returned merchandise for customers quickly and efficiently.
Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
Informed customers about sales and promotions in a friendly and engaging manner.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Marietta, GA, 04/2005 - 08/2005
Received and processed cash and credit payments for in-store purchases.
Described use and operation of merchandise to customers.
Shared product knowledge with customers while making personal recommendations.
Maintained friendly and professional customer interactions.
Dearborn, MI, 02/2006 - 06/2009
Implemented and supported company initiatives and programs.
Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
Followed proper food handling methods and maintained correct temperature of all food products.
Consistently produced exceptional menu items that regularly garnered diners' praise.
Prepared healthy, enjoyable breakfasts and dinners for parties.
Expert in final plate preparation with authentic presentation.
City, STATE, 06/2009 - Current
Building of electrical control panels for food grade conveyor systems, programming system automation components, as well as fabrication of custom parts as needed to fulfill customerās goals
City, STATE, 2011 - Current
Entertain all incoming patrons while providing superior service
Representing Near Dark policies efficiently and effectively
Interact with all types of people while providing flawless show quality
Retain and sell clients on packages based on clients needs and budget
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School Attended
- Indiana State University
Job Titles Held:
- Sales Associate
- Sales Associate
- Fashion Coordinator
- Line Cook
- Electrical Technician
- DJ/Entertainment Coordinator
Degrees
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