Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Skills
Educational Sales
Customer Service
Consumer Trends
Sales Trends
Time Management
Verbal and Written Communication
Self-Checkout Assistance
Stockroom Rotation
Retail Objectives
Maintaining Clean Work Areas
Product Recommendations
Vendor Relationships
Sales Expertise
Sales Goal Attainment
Order Processing
Sales Generation
Inventory Control Procedures
Teamwork and Collaboration
Stocking and Receiving
Cash Handling
Work History
09/2022 to Current
Sales AssociateSleep Number Corporation – Grand Junction, CO,
Engaged with customers to build rapport and loyalty.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Answered customer questions about sizing, accessories and merchandise care.
Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
Maintained records related to sales, returns and inventory availability.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Processed product returns and assisted customers with other selections.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
01/2018 to 09/2021
Child Development SpecialistInspira Health Network – Somerdale, NJ,
Constructed age-appropriate goals and outcomes to assist children with special needs and developmental delays.
Developed level-appropriate lessons and activities to support skill-building needs.
Performed early intervention services and documented results.
Prepared children for success in classroom settings through encouragement and exploration of learning activities.
Provided information on developmental milestones to coach families on incorporating modeled interventions into children's daily routines.
Conducted child health, sensory and behavioral screenings and prepared observation results.
Provided community resources and education to families to increase knowledge and advocacy skills.
Created and managed weekly personal schedule to accommodate visits with families, initial evaluations and reviews.
Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.
Conducted educational, behavioral and well-being assessments.
Observed children to recognize and maintain strong awareness of developmental progress.
Reported child abuse in accordance with legal standards of mandatory reporters.
Documented data and completed accurate updates to case records.
Interviewed individuals and families to assess needs and provide informational resources.
04/2016 to 09/2016
Travel AgentAtlas World Group, Inc. – Oakville, CA,
Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Responded to clients' questions, issues and complaints and found appropriate solutions when needed.
Implemented automated office systems, optimizing client and data communications as well as records management.
Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
Collaborated with colleagues to implement best practices across department and exceed team goals.
Helped senior managers make effective decisions based on current and accurate reporting.
Responded to clients' questions, issues and complaints and implemented appropriate solutions.
Discussed security issues and protocols with individuals traveling to highly insecure countries or areas.
09/2004 to 02/2012
Sales and Marketing ManagerTeton Valley Health Care – Driggs, ID,
Evaluated costs against expected market price points and set structures to achieve profit targets.
Developed sales strategy based on research of consumer buying trends and market conditions.
Devised integrated plans to build brand awareness, sales pipelines and customer acquisition plans.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Performed competitive analyses and adjusted sales and marketing strategies accordingly.
Education
Expected in 06/2018 to to
Associate of Arts: Special Education Los Angeles Pierce College - Woodland Hills, CA GPA:
Expected in 06/2005 to to
Bachelor of Arts: Business Administration Shiraz University -IAU Of Business - Shiraz, IR, GPA:
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