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Sales Associate Resume Example

Resume Score: 80%

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SALES ASSOCIATE
Professional Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing 20+ years of related experience.

Skills
  • Merchandising Knowledge
  • Sales
  • Product and Service Sales
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Merchandising understanding
  • Sales expertise
  • Multi-tasking strength
  • Excellent people skills
  • Upselling
  • Professional demeanor
  • Contract preparation
  • Sales training
  • Product promotions
  • Social perceptiveness
  • Relationship building
  • Adapt to diverse groups
  • Problem-solving skills
  • Client Service
Work History
Sales Associate03/2014 to Current
Company Name – City, State
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maintained records related to sales, returns and inventory availability.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Educated customers on promotions to enhance sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Sales Associate09/2011 to 01/2014
Company Name – City, State
  • Tracked stock usingcompany inventory management software.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maintained records related to sales, returns and inventory availability.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Real Estate Agent09/2005 to 08/2009
Company Name – City, State
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Created virtual tours of homes listed, providing potential buyers with additional exposure to properties.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Represented buyers and sellers of developed and undeveloped properties.
  • Collected fees and documented payment processes for property transactions.
  • Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
  • Informed home buyer of sales, construction and warranty processes.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Communicated with clients to understand property needs and preferences.
  • Created and implemented marketing plans to drive sales.
  • Reviewed market research data and changed sales plans accordingly.
  • Advertised client properties through websites, social media and real estate guides.
  • Negotiated, facilitated and managed real estate transactions.
  • Assisted clients in financial planning for purchase.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Accompanied buyers and sellers to home inspections and appraisals.
  • Guided clients from beginning to end of home buying process in choosing right property.
  • Presented purchase offers to sellers for consideration.
  • Negotiated contracts on behalf of clients.
  • Maintained inventories and records of sales collaterals and closings.
  • Showed properties to potential buyers and other brokers at open houses and by appointment.
Education
Business 06/1989Warwick Veterans Memorial High School- City
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Resume Overview

School Attended

  • Warwick Veterans Memorial High School

Job Titles Held:

  • Sales Associate
  • Real Estate Agent

Degrees

  • Business 06/1989

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