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Sales Associate Resume Example

Resume Score: 80%

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DH
SALES ASSOCIATE
Professional Summary

Focused sales associate with proven record of above satisfactory performing sales objectives, exceeding service standards and outpacing performance goals. Background contains in-depth knowledge of related practices. Motivated, team-oriented and enthusiastic. Engaging individual with more than 5+ years working for Walmart's company.Determined and effective in nurturing client relationships and rapport. Adaptive to changes. Knowledgeable, resourceful team member. Sale associate with over 5+ years of successful attendance. Recognized for performance excellence and contributions to success.

Strengths in customer service, networking, communicating, understanding. Work ethics backed by training, support, and application of self.

Accomplishments
  • Mental Health advocate
  • Awarded “Employee of the Month” from Walmart in 2017.
  • Responsible for creative and clean work space
  • College Graduate of single parent household
  • Held statuses of President, Vice President, Secretary and Treasurer positions in numerous high school and graduate levels such Top Teens of America (TTA) Students of Color (S.O.C.) Project Achieve, and honor society.
  • Awarded “Employee of the Month” in 2017.
  • Design - Responsible for creative design for prominent vendors and investors.
  • Brought in new and returning customers.
  • Collaborates well with supervisors and team in developments.
  • Graduated “most talented” superlatives at Nacogdoches High School in Nacogdoches, Texas (2005)
Work History
Walmart - Sales AssociateOmaha, NE06/2017 - 08/2020
  • Maintained records related to sales, returns and inventory availability.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Educated customers on promotions to enhance sales.
  • Trained and developed Sales associate in company processes, product knowledge, customer service and selling techniques.
  • Educated associates on market trends and stayed up-to-date on forecasts and news
  • Achieved perfect attendance record for months consecutively.
  • Solved customer challenges by offering relevant products and services.
  • Prepared cash deposits
  • Acquired new customers, generating team revenue.
  • Increased sales by by offering consultation on products and services and applying customer service and upselling techniques.
  • Boosted sales by conferring with customers.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
Etech Global Services - Call Center Customer Service SpecialistNacogdoches, TX12/2007 - 07/2008
  • Answered up to over 100 incoming calls in busy, fast-paced global call center.
  • Generated numerous system reports on incoming answered call volume and provided data insight to Etech's.
  • Detailed payment options and transferred customers to billing department for payment or further questions regarding bill concerns.
  • Contributed to company achieving and holding industry-leading customer service ratings.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
Old Navy - Team MemberHouston, TX10/2020 - Current
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Worked numerous departments and different stations each month to provide optimal coverage and meet production goals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Resolved issues quickly to maintain productivity goals.
  • Sought out ways to go above and beyond job requirements.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Maintained productive, efficient approach to all tasks.
  • Lifted, stacked and transported boxes weighing up to 50 pounds.
  • Developed strong cooperative relationships with coworkers and managers.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Created appealing displays for routine arrangements and special promotions.
  • Managed multi-line phone system with over 100 incoming calls each day, directing individuals to desired personnel and providing general information about inquiried operations.
  • Pursued learning opportunities at the University of Nebraska at Omaha to advance knowledge and take on leadership position within life and self.
Additional Information

A survivor. A believer. A leader. Understanding. Patient. Encourager. Human.

Skills
  • Thrives to understand product knowledge
  • Patient
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Product and Service Sales
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Adapt to diverse groups
  • Multi-tasking strength
  • Excellent people skills
  • Cash register operations
  • Client Service
  • Professional demeanor
  • Shipment processing
  • Merchandising understanding
  • Cash Handling
  • Product promotions
  • Dining area maintenance
  • Problem-solving skills
  • Sales expertise
  • Contract preparation
  • Social perceptiveness
  • Relationship building
  • Cash register operation
  • Upselling
  • Sales training
Education
12/2017University Of Nebraska At OmahaOmaha, NEBachelor Of General Studies: Behavioral Aspects of Health
  • Majored in General Studies, concentrated in Behavioral health, minored in gerontology, and acquired a secondary study in gerontology.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Walmart
  • Etech Global Services
  • Old Navy

School Attended

  • University Of Nebraska At Omaha

Job Titles Held:

  • Sales Associate
  • Call Center Customer Service Specialist
  • Team Member

Degrees

  • Bachelor Of General Studies : Behavioral Aspects of Health

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