Sales Associate resume example with 2+ years of experience
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
NA
Skills
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Experience
10/2019 to 03/2020
Sales Associate Mfa Oil – Lake Ozark, MO,
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Helped average of [Number] customers per day by responding to inquiries and locating products.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Surpassed daily sales goals by [Number]% by cross-selling [Product or Service] and promoting additional products.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Prepared cash deposits up to $[Amount] with zero discrepancies.
- Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
- Educated customers on product and service offerings.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Recommended optimal merchandise based on customer needs and desires.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Used [Type] register system to ring up customer purchases, process payments and issue receipts.
- Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by [Number]%.
01/2018 to 07/2019
Assistant Enquêteur NTN – City, STATE,
- Improved customer satisfaction by finding creative solutions to problems.
- Improved operations by working with team members and customers to find workable solutions.
- Earned reputation for good attendance and hard work.
- Learned [Task] and [Task] to support office needs.
- Handled all delegated tasks, including [Task] and [Task].
- Performed site evaluations, customer surveys and team audits.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Achieved cost-savings by developing functional solutions to [Type] problems.
- Answered [Number] calls per [Timeframe] to answer customer questions.
- Created agendas and communication materials for team meetings.
- Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
- Maintained updated [Type] knowledge through [Task] and [Task].
- Completed [Type] project resulting in [Result].
- Collaborated in development of [Type] procedures.
09/2016 to 04/2017
Assistant Archivist : Numeric et Physical Concept, Srcc – City, STATE,
- Completed [Type] project resulting in [Result].
- Improved operations by working with team members and customers to find workable solutions.
- Performed site evaluations, customer surveys and team audits.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Collaborated in development of [Type] procedures.
- Delivered [Product or Service] to customer locations.
- Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
- Achieved cost-savings by developing functional solutions to [Type] problems.
- Improved customer satisfaction by finding creative solutions to problems.
- Created agendas and communication materials for team meetings.
- Recognized by management for providing exceptional customer service.
Education and Training
Expected in 07/2018
Bachelor of Science: Géosciences
University of Yaounde I - Yaounde, Cameroun
University of Yaounde I - Yaounde, Cameroun
Expected in
: Archivage Numérique Et Physique
Concept Sarl - Yaoundé, Cameroun
Concept Sarl - Yaoundé, Cameroun
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Resume Overview
School Attended
- University of Yaounde I
- Concept Sarl
Job Titles Held:
- Sales Associate
- Assistant Enquêteur
- Assistant Archivist : Numeric et Physical
Degrees
- Bachelor of Science
- Some College (No Degree)
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