Fast learner who adapts well to new situations, and puts customer satisfaction above all else. Can work independently or with fellow associates to ensure a sale or obtain a goal. Has eight months of experience in retail, from cashier work to floor sales. While calm, has a positive and professional attitude to handle customers as well as other associates. Understands the importance of rank, and while comfortable in a leadership position, respects her higher-ranking.
Awarded 'hardest worker' award in horse camp at the age of eleven, and soon after had an efficient dog-walking business that lasted for a solid two years.
At age nineteen, was put in charge of a small horse farm in Alabama. Duties included ensuring that the livestock was fed and taken care of, training, and making sure the other employees completed their tasks.
Have never had a customer issue a complaint, and is a favored associate that customers typically praise, or greet with a smile when they walk in the door.
Sales Associate
Jun 2016 to
Current
Tractor Supply Company -
Newnan,
GA
Similar to Academy as it is a retail position, I feel this is where I have really gained a lot of experience in customer service. Instead of only being over a department and having only calls come through related to my department, I found myself having to answer phone calls that had questions that were not related to my area of expertise, all while running the register up front. This is also where my multitasking skills were made very useful since more often then not I have to talk to the customer on the phone while checking out a customer in person. I have had customers tell me that they were impressed up calm I was while checking out a long line of customers while also handling phone calls.
Sales Associate
Sep 2015 to
Feb 2016
Academy Sports + Outdoors -
Newnan,
GA
At Academy, there are four departments. Team Sports, Hunting & Fishing, Apparel and Camping. I was the first female at the Newnan store to be allowed to work in the Camping department due to my history of working on a farm and being capable of lifting heavy loads, usually more than fifty pounds. As a sales associate, it was my job to help customers in my department and to keep it tidy and presentable, as well as answer phone calls. Though new to the retail world at this time, I still found myself often having to not only run my department, but one to two others as well.
Horse Trainer
Feb 2015 to
Apr 2015
C&G Livestock -
Opelika,
Alabama
As a horse trainer, it was my job to train horses and nothing more, but I went above and beyond and helped feed, put up fence posts and even helped my boss with his car hauling business. At the horse shows we went to, I scoped out potential customers and after talking with them for a good fifteen minutes, I usually had a sale made. Though I no longer work for the owner, I still help him in anyway I can by recommending him to people I meet.
