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Sales Associate Resume Example

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SALES ASSOCIATE
Professional Summary

Highly motivated Sales Associate with 4 years+ of customer service and sales experience. Goal-oriented individual who has strong analytical and communication skills to identify and address individual client needs.

Work History
Urban Outfitters. Tysons Corner, VARetail Sales Associate | 12/2016 - Current
  • Assisted customers with prompt and polite support in-person and via telephone, as well as answered all questions.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Worked in backstock processing 100+ boxes of shipment per week, while replenishing merchandise on the sales floor.
  • Improved productivity while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
VF Outdoor Inc.. Springfield, VASales Associate | 05/2019 - 02/2020
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained records related to sales, returns and inventory availability.
  • Evaluated inventory and delivery needs, to meet customer demands.
  • Tracked stock using company inventory management software.
Angelika Film Center. Merrifield, VAService Associate | 12/2015 - 08/2016
  • Provided information about current and future events at facility.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
Skills
  • G Suite Apps
  • Microsoft Excel, Powerpoint, Word, Outlook
  • Detail-Oriented
  • Organizational Ability
  • Communication
  • Interpersonal
  • Time Management
  • Administrative Services
  • Decision Making
  • Multi-Tasking
  • Damage Control
  • Team Leadership
  • Cash Handling
Education
Northern Virginia Community CollegeAnnandale, VA05/2020Associate of Science: General Studies
Bryant Alternative High SchoolAlexandria, VA02/2014High School Diploma
Languages

English

Bilingual Proficiency

Spanish

Bilingual Proficiency

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Resume Overview

Companies Worked For:

  • Urban Outfitters
  • VF Outdoor Inc.
  • Angelika Film Center

School Attended

  • Northern Virginia Community College
  • Bryant Alternative High School

Job Titles Held:

  • Retail Sales Associate
  • Sales Associate
  • Service Associate

Degrees

  • Associate of Science : General Studies
    High School Diploma

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