Dedicated, hardworking Lounge management professional with extensive daily planning and operations experience. Skilled in staff training and development. Flexible, results-oriented Manager offering focused leadership and operations knowledge to drive successfully. Driven and highly dedicated to career growth.
Adherence to high customer service standards
Service-oriented team player/leader
Inventory control and record keeping
Strong work ethic
Passion for customer satisfaction
sales associate, 10/2011
to 03/2014 Dufry Duty Free – SeaTac, Washington,
Maintained knowledge of current sales and promotions.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Contributed to team success by exceeding team sales goals.
Interacted positively with customers while promoting and selling products.
to 04/2014 VIP HospitalityLLC – SeaTac, Washington,
Consistently provided professional, friendly and engaging service.
Skillfully promoted items on beverage lists and lounge specials.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Set tables according to type of event and service standards.
Routinely cleaned work areas, glassware and silverware throughout each shift.
Immediately reported accidents, injuries or unsafe work conditions to manager.
Displayed enthusiasm and knowledge about the lounge menu and products.
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Companies Worked For:
Dufry Duty Free
Gideon Toal Management Services LLC
Compass Group USA- Flik Hospitality
Central Luzon State University
Job Titles Held:
Bachelor of Science : Agriculture , 2004
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