Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple
projects at once. Excellent work ethic and strength in boosting company morale. Quality-focused and
committed to approaching administrative tasks with tenacity and attention to detail. SKILLS Professional phone etiquette Invoice processing Excellent communication skills Multi-line phone proficiency Articulate and well-spoken Critical thinker Customer service-oriented Project planning Flexible Filing and data archiving Works well under pressure Pleasant demeanor Social media knowledge Appointment setting Exceptional interpersonal communication Effective problem solver Retail sales Adherence to high customer service standards Computer literate Customer-focused POS systems knowledge Employee scheduling Stocking Active listening skills
June 2014 to October 2014
Walmart SupercenterBremen, GASales Associate
Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Identified potential shoplifters and alerted management.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Educated customers about the brand to incite excitement about the company's mission and values.
Verified that all customers received receipts for their purchases.
Followed merchandising guidelines to present visually appealing displays.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Determined customer needs by asking relevant questions and listening actively to the responses.
STEAK N SHAKECarrollton, United States, GeorgiaAssistant Restaurant Manager
Train workers in food preparation, and in service, sanitation, and safety procedures.
Perform various financial activities such as cash handling, deposit preparation, and payroll.
Supervise and participate in kitchen and dining area cleaning activities.
Estimate ingredients and supplies required to prepare a recipe.
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
Present bills and accept payments.
December 2008 to February 2010
Ranburne, United States, AlabamaAssistant Night Manager
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Assign employees to specific duties.
Enforce safety, health, and security rules.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Examine products purchased for resale or received for storage to assess the condition of each product or item.
Keep records of purchases, sales, and requisitions.
January 2008 to August 2008
UNITED STATES POSTAL SERVICEBremen, United States, GeorgiaRural Carrier Associate
Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork.
Sort mail for delivery, arranging it in delivery sequence.
Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks.
Return to the post office with mail collected from homes, businesses, and public mailboxes.
Turn in money and receipts collected along mail routes.
Sign for cash-on-delivery and registered mail before leaving the post office.
Record address changes and redirect mail for those addresses.
Hold mail for customers who are away from delivery locations.
Bundle mail in preparation for delivery or transportation to relay boxes.
Leave notices telling patrons where to collect mail that could not be delivered.
Return incorrectly addressed mail to senders.
Maintain accurate records of deliveries.
Answer customers' questions about postal services and regulations.
Provide customers with change of address cards and other forms.
Register, certify, and insure parcels and letters.
Travel to post offices to pick up the mail for routes and/or pick up mail from postal relay boxes.
Sell stamps and money orders.
Bachelor of ScienceWas pursuing my degree in nursing, but due to a car accident i was unable to complete.,
State University of Wet GA - Carrollton, GA