Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Friendly and outgoing retail sales associate with strong customer service skills and knowledge of loyalty/rewards programs. Capable of informing customers about those programs and using suggestive selling to increase the average daily sales. Managed highly accurate cash registers by processing cash, card and check payments with no errors. Present excellent communication, organizational and multitasking abilities. Highly flexible in scheduling and committed to stellar attendance.

Skills
  • Organizational Skills
  • Teaching
  • Customer Service
  • Self-Confidence
  • Problem Solving Skills
  • Bilingual
  • Basic psychological skills (i.e. reading body Language)
  • POS systems
  • Payment processing
  • Coin counting
  • Credit and cash transactions
  • Scanner operations
  • Product recommendations
  • Loss prevention
Education and Training
Inver Hills Community College Inver Hills, MN, Expected in 2020 : Psychology - GPA :
University of Minnesota-Duluth Duluth, MN, Expected in 05/2019 : Psychology - GPA :

Transferred to Inver Hills Community College after the spring semester of 2019

Eastview Senior High School Apple Valley, MN, Expected in High School Diploma : - GPA :
Experience
St. Luke's Of Kansas City - Sale's Associate
Shawnee, KS, 02/2020 - 10/2020
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted customers by finding needed clothing and accessories by checking inventory for items at other locations.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Recommended optimal merchandise based on customer needs and desires.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Educated customers on product and service offerings.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Recommended merchandise to customers based on needs and preferences.
  • Stayed up to date on store promotions, payment policies and security practices.
St. Luke's Of Kansas City - Cashier
Warrensburg, MO, 05/2019 - 11/2019
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Recognized the needs of customers and presented other purchases that would potentially help with customer's project(s).
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked closely with front-end staff to assist customers.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Chipotle Mexican Grill - Cashier
City, STATE, 02/2017 - 07/2017
  • Demonstrated engaging in communication skills
  • Worked under pressure as a team, and constantly encouraged crew with positivity.
  • Greeted customers and helped with product selection.
  • Restocked shelves during shift, and before shift ended, along with tidying the restaurant.
  • Properly verified customer identification for alcohol purchases
  • Worked closely with front-end crew members to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Learned roles of other departments to provide coverage and keep store operational.
Additional Information
  • Authorized to work in the US for any employer

Awards

  • Presidential Award (2014) Received the Presidential Award for attaining a good GPA, and having good grades.
  • Academic Award (2015, 2016, and 2018) Received an Academic Award for attaining a high GPA

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Resume Overview

School Attended

  • Inver Hills Community College
  • University of Minnesota-Duluth
  • Eastview Senior High School

Job Titles Held:

  • Sale's Associate
  • Cashier
  • Cashier

Degrees

  • High School Diploma

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