Motivated and responsible associate well-versed in management and sales aspects of business. Track record of increasing efficiency while reducing costs and exceeding sales goals. Eventually interested in long-term career with PANDORA JEWELRY LLC.
Consistently Meet Goals
Pandora POS Familiarity
Sales Associate, 02/2016 to 01/2017 PANDORA – Lenox Square Mall, Atlanta, GA
Continuously topped in sales as reported by daily employee productivity report
Continuously met daily, weekly, and monthly sale goals
Recommended merchandise to customers based on their needs and preferences.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Built relationships with customers to increase likelihood of repeat business.
Manager/Supervisor, 09/2015 to 01/2016 Brown's Custom Jewelry Keepsakes – Atlanta, GA
Worked directly with sales associate to achieve daily goals
Assisted with returns/exchanges, customer complaints, and higher priced sales
Verified all cash deposits and transactions in accordance with audit reports
Reinforced loss prevention precautions
Inventory count and preparation
Guest Services Lead, 09/2016 to 01/2017 SIMON PROPERTY GROUP – Lenox Mall, Atlanta GA
Answered an average of 53 calls per day by addressing customer inquiries, solving problems and providing mall management information.
Conducted weekly walk-throughs with the manager to discuss interior visual displays, including mall store presentations. Ensured that all stores in the mall opened and closed at it's proper times. Monitored, documented and reported any issues and disruptions in the mall.
Managed sales with VISA, AmEx, and Simon Gift Cards, Followed specific procedures to prevent fraudulent transactions
High School Diploma: Westlake High School - Atlanta, GA GPA 3.86
BBA: Marketing, 2019 Georgia State University - Atlanta, GA GPA 3.79