sales associate resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Driven Account/Sales Associate with exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of products, services and market conditions. High-energy team player ready to leverage abilities to positively impact sales numbers and promote company success.
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking
Prepare complete and accurate work including appropriately notating accounts as required
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Negotiated and closed deals with minimal oversight.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Offered product and service consultations and employed upselling techniques.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas or more.
Recommended merchandise to customers based on needs and preferences.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Educated customers on product and service offerings.
Accountant, 12/2015 - 09/2016 Arkansas State Highway Transportation Department – Morrilton, AR,
Analyzed expenses and revenues to project future trends.
Performed daily accounting functions like tracking expenses, readying deposits and preparing payments.
Reviewed and reconciled discrepancies in accounts and financial documentation.
Established complete accounting structures, processes and controls to meet business requirements.
Collaborated extensively with auditors during preliminary and year-end audit processes.
Maintained accurate accounts on cash, prepaid credit, fixed assets, accrued expenses and line of credit transactions.
Oversaw full accounting cycle, including compiling and analyzing data, posting and adjusting journal and ledger entries, preparing financial statements and reports and closing books.
Reviewed financial statements to determine any discrepancies.
Aligned all financial activity with GAAP regulations and standards.
Assessed accuracy, completeness and integrity of company financial records.
Reached out to customers to verify information and follow up on issues.
Prepared monthly and year-end closing statements, financial documents and invoices.
Used advanced software skills to produce high-quality documents, reports and presentations.
Used advanced software skills to produce high-quality documents, reports and presentations.
Assessed accounting accuracy, performing daily cash functions, including A/P and A/R tracking, budgeting, payroll transactions, wage allocation, salary expenses, online donations and bank, credit card and petty cash reconciliations.
Gathered information and entered data into computer system.
Reconciled monthly bank statements and resolved any discrepancies.
General Accounting Associate, 05/2014 - 07/2015 Empire Today – Vero Beach, FL,
Process Fixed Assets transactions like capitalization, transfers, journal entries for adjustments, retirements/disposals and asset reinstatement
Process inter-company transactions related to Fixed Assets
Find and resolve Mismatches related to Inter-company Transfers
Resolved different issues related to Fixed asset register like over/ under depreciated, negative net book value assets, unapplied catch-up depreciation, etc.
Process transactions through JD Edwards Accounting System
Prepare Monthend Reports for Clients Country Controllers
Depreciation run and Depreciation Trend Analysis Reports
Education and Training
Bachelor of Science: Accounting, Expected in 03/2014 - Tomas Del Rosario College - Bataan Philippines, GPA: Status -
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