Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Driven Account/Sales Associate with exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of products, services and market conditions. High-energy team player ready to leverage abilities to positively impact sales numbers and promote company success.

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

  • Verbal/written communication
  • Customer- and service-oriented
  • Reliable and punctual
  • Product Sales
  • Cash register operation
  • Financial records analysis
  • Team player mentality
  • Sales development
11/2017 to 09/2019
Sales Associate Pacific Sunwear Tukwila, WA,
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking
  • Prepare complete and accurate work including appropriately notating accounts as required
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Negotiated and closed deals with minimal oversight.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas or more.
  • Recommended merchandise to customers based on needs and preferences.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Educated customers on product and service offerings.
12/2015 to 09/2016
Accountant Arkansas State Highway Transportation Department Morrilton, AR,
  • Analyzed expenses and revenues to project future trends.
  • Performed daily accounting functions like tracking expenses, readying deposits and preparing payments.
  • Reviewed and reconciled discrepancies in accounts and financial documentation.
  • Established complete accounting structures, processes and controls to meet business requirements.
  • Collaborated extensively with auditors during preliminary and year-end audit processes.
  • Maintained accurate accounts on cash, prepaid credit, fixed assets, accrued expenses and line of credit transactions.
  • Oversaw full accounting cycle, including compiling and analyzing data, posting and adjusting journal and ledger entries, preparing financial statements and reports and closing books.
  • Reviewed financial statements to determine any discrepancies.
  • Aligned all financial activity with GAAP regulations and standards.
  • Assessed accuracy, completeness and integrity of company financial records.
  • Reached out to customers to verify information and follow up on issues.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Used advanced software skills to produce high-quality documents, reports and presentations.
  • Used advanced software skills to produce high-quality documents, reports and presentations.
  • Assessed accounting accuracy, performing daily cash functions, including A/P and A/R tracking, budgeting, payroll transactions, wage allocation, salary expenses, online donations and bank, credit card and petty cash reconciliations.
  • Gathered information and entered data into computer system.
  • Reconciled monthly bank statements and resolved any discrepancies.
05/2014 to 07/2015
General Accounting Associate Empire Today Vero Beach, FL,
  • Process Fixed Assets transactions like capitalization, transfers, journal entries for adjustments, retirements/disposals and asset reinstatement
  • Process inter-company transactions related to Fixed Assets
  • Find and resolve Mismatches related to Inter-company Transfers
  • Resolved different issues related to Fixed asset register like over/ under depreciated, negative net book value assets, unapplied catch-up depreciation, etc.
  • Process transactions through JD Edwards Accounting System
  • Prepare Monthend Reports for Clients Country Controllers
  • Depreciation run and Depreciation Trend Analysis Reports
Education and Training
Expected in 03/2014
Bachelor of Science: Accounting
Tomas Del Rosario College - Bataan Philippines,
  • Mentored [number] new sales associates.
  • Promoted to [Job Title] after only [timeframe].
  • Achieved $[number] sales goal.

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Resume Overview

School Attended

  • Tomas Del Rosario College

Job Titles Held:

  • Sales Associate
  • Accountant
  • General Accounting Associate


  • Bachelor of Science

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