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Sales Associate Resume Example

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SALES ASSOCIATE
Professional Summary

Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive and diplomatic in communicating with customers to build long-term, productive relationships. Reliable and upbeat sales associate, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Enthusiastic sales associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in furniture sales. problem resolution and improving customer satisfaction.

Skills
  • Furniture and accessory sales and furniture protection service sales
  • [furniture industry trends and product knowledge
  • Exceptional customer service
  • Professional demeanor; outstanding written and verbal communication
  • Excellent people skills; established relationships with customers resulting in return customers for future furniture purchases
  • Problem-solving skills
Work History
Sales Associate, 01/2017 to Current
Carter's, Inc. – Nashua , NH
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Closed over $[Amount] in sales each [Timeframe], including preparing contracts and processing order forms.
  • Solved customer challenges by offering relevant [Type] products and services.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Cancer Program Manager, 01/2012 to 10/2015
Providence Health & Services – Van Nuys , CA
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Organized and facilitated [Number] department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
  • Direct day-to-day administrative and operational functions for [Number]-bed facility, providing guidance and leadership to over [Number] employees across more than [Number] departments.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Developed policies and procedures for effective pharmacy management.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
Healthcare Administrator, 07/1989 to 01/2012
Davita – Carson City , NV
  • Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
  • Increased patient satisfaction scores by [Number]% within [Timeframe].
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Oversaw all financial transactions and management functions, strategically managing $[Number] operating budget.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
  • Developed and distributed employee work schedules based on operational needs and employee requests.
  • Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
Education
Bachelor of Science: Health Care AdministrationMadonna University - City, State
Radiation TherapyHenry Ford Hospital School of Radiation Therapy - City

Diploma of Completion of Clinical and Didactic Educational requirements leading to National Certification from American Registry of Radiologic Technology (# ) -Radiation Therapist

Radiologic TechnologyOakwood Hospital School of Radiology - City

Diploma of Completion of Clinical and Didactic Educational requirements leading to National Certification from American Registry of Radiologic Technology (# ) - Radiology Technologist

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

73Average
Resume Strength
  • Completeness
  • Formatting
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Madonna University
  • Henry Ford Hospital School of Radiation Therapy
  • Oakwood Hospital School of Radiology

Job Titles Held:

  • Sales Associate
  • Cancer Program Manager
  • Healthcare Administrator

Degrees

  • Bachelor of Science : Health Care Administration
    Radiation Therapy
    Radiologic Technology

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