Hardworking and dedicated self starter with over 15+ years of experience in customer service. Personable relationship builder with polished communications skills, diverse background in management and proven leadership abilities to go the extra mile. Consistent in building loyalty, balancing customer, employee and company objectives with careful attention to detail and strong follow-through. Good organizational and problem-solving abilities, using active listening and customer/company needs assessment to offer targeted solutions. Demonstrates friendly and professional manner at all times.
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