Retail professional who excels in fast-paced environments. Extensive experience in customer service, merchandising, POS systems and cash handling. Expert retail sales professional offering 15 years experience in retail customer service and retail management. Focused on exceeding sales goals.
Retail sales professional
Excellent communication skills
bilingual in English and Spanish
Store opening/closing procedures
bealls outlet yumasales associate | yuma | November 2016 - Current
Organized store merchandise racks by size, style and color.
My ability to sell the benefits our credit card and loyalty card programs contributed to our store becoming number one in the district in only two days for credit cards.
I was recognized by my management team on a district conference call for my quick learning of the truck process, and for my selling skills only three weeks after I was hired.
I averaged two credit card applications per day with a record of four approved credit card applications in one day.
I cashier daily and unload our truck once a week with my co workers.
Toys r Usstore supervisor | 801 w 32nd st yuma | August 2008 - January 2012
Answered customer questions regarding store merchandise, department information and pricing.
promoted from team member to department supervisor, then to a store supervisor with keys and alarm codes.
with my babies r us knowledge I was able to teach the staff special orders and layaway procedures.
I submitted daily sales reports by email at closing.
I prepared deposits and counted register drawers for the day before opening.
I was a receiving supervisor and I led the truck team and maintained the warehouse.
I processed damaged products and return to vendor merchandise and handled all paperwork involved in those procedures.
special orders were my responsibility. I was to notify customers when we received their merchandise and complete the orders on the registers.
Assigned employees to specific duties to best meet the needs of the store.
Babies R UsReceiving Supervisor | 4619 N Oracle Rd. Tucson | March 2001 - August 2008
I was in charge of the receiving area of the store and the truck team.
My team and I unloaded trucks in a timely manner. We stocked, replenished, and reset the sales floor when needed.
Cleaned and maintained the warehouse in compliance with OSHA safety standards.
I processed all RGD and RTV paperwork daily as needed.
I prepared and processed all return truck paperwork with no discrepancies.
All furniture special orders and any guest issues regarding these orders were my responsibility.
My accurate processing of all my paperwork contributed on our high scores in loss prevention audits.
High School DiplomaAntelop High SchoolRoll, Az | 1999