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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Dedicated Sales Associate offering 4 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills
  • Merchandising knowledge
  • Dispute mediation
  • Inventory control procedures
  • Retail loss prevention
  • Cash handling accuracy
  • [Type] brand promotions
  • POS system operation
  • Cash register operation
  • Reliable and punctual
  • Strategic planning
  • Customer- and service-oriented
  • Sales expertise
  • Verbal/written communication
  • Listening skills
  • Written and oral communication skills
  • Retail merchandising expertise
  • Product Sales
  • Financial records analysis
  • Sales development
  • Outgoing personality
  • Team player mentality
  • Customer service
  • Reading comprehension skills
  • Money handling
  • Excellent communication skills
Experience
Sales Associate | 01/2020 to 09/2020
Best Buy Co Inc. - San Bernardino, CA
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Sales Representative | 04/2019 to 01/2020
Boost Mobile - Los Angeles, CA
  • Supported clients with targeted and highly successful product launches.
  • Introduced customers to new offerings and updated accounts.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Strengthened branding initiatives by coordinating annual events to maximize outreach.
  • Monitored customer order process and addressed customer issues.
  • Communicated all sales promotions to customers to grow average customer account size by [Number]%.
  • Strengthened branding initiatives by coordinating trade shows and creating marketing collateral to maximize outreach.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Expanded new business, implementing effective networking strategies.
  • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
  • Monitored sales of [Type] products to [Industry] customers to track trends and adjust market scope.
  • Worked with [Type] and [Type] teams to assess, update and optimize delivery dates for customers.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Sales Associate Manager | 01/2019 to 12/2019
Old Navy - Long Beach, CA
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
  • Supported all sales team members to drive growth and development.
  • Implemented creative sales and marketing strategies to assist sales team with reaching targets.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Optimized sales and marketing directives by closely monitoring employee progress, reviewing regional and local markets and effectively managing inventories.
Core Team Member | 09/2016 to 09/2017
California Conservation Corps Foundation - San Bernardino, CA
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Completed product assembly according to standardized procedures.
  • Performed site evaluations, customer surveys and team audits.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Created agendas and communication materials for team meetings.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Delivered [Product or Service] to customer locations.
  • Recognized by management for providing exceptional customer service.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Education and Training
Moreno Valley High School - Moreno Valley, CA
High School Diploma
06/2016
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Resume Overview

Companies Worked For:

  • Best Buy Co Inc.
  • Boost Mobile
  • Old Navy
  • California Conservation Corps Foundation

School Attended

  • Moreno Valley High School

Job Titles Held:

  • Sales Associate
  • Sales Representative
  • Sales Associate Manager
  • Core Team Member

Degrees

  • High School Diploma

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