Accountable Retail Sales Associate demonstrating a high level of ownership and initiative. Possessing 2 years small management experience. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process in any given enviornment.
6 years Customer Service Experience
Intermediate Microsoft Office (Word, Excel, etc.)
Outstanding communicational and operational skills
Proven ability to multi-task
Ambitious, Positive, Enthusiastic
Punctual and Reliable
Fulfilled all supervisory duties when / if Store Manager was unable to make it into our store, whilst training a new employee at our store location for 6 months.
Lead sales by example when employees quit or called off, earning myself the sales lead position likewise as attaining the ability to open and closer the store with proven responsibility and punctuality.
Sales Associate, 06/2013 to 03/2014Zumiez － Lombard, IL
Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining in depth product knowledge and all other aspects of customer service.
Completing daily sales goals and completing corporate set tasks to provide store with better overall numbers
Concurring sales floor readiness each day by using 7 steps and techniques with each customer
Completing operational floor tasks in timely fashion such as changing out marked down items and popular clothing wear.
Senior Sales Associate, 02/2014 to 06/2014Pacsun － Bolingbrook, IL
Worked as a team leader to provide the highest level of service to customers while teaching a team of 6-10 associates better steps and techniques to acquire our sales
Created strategies to develop and expand existing customer sales, which resulted in a 45% increase in monthly sales.
Verified that all merchandising standards were maintained on a daily basis. .
Retail Sales Representative/Sales Lead, 10/2014 to 04/2016T - Mobile
Complete monthly sales goals, alongside working with every customer to ensure that both the company and the customer benefit greatly from each time they step into a T - Mobile store
Maintain product knowledge and maintain sales numbers to reach and hit every goal required by company
Provide excellent customer service to each and every customer every time they step foot into a T - Mobile retail store.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Server, 05/2016 to CurrentOlive Garden － Naperville, IL
Maintain self set and supervisory set sales goals whilst providing the utmost and highest of service to each guest
Provide food and beverage suggestions to guest when ordering through pertinent product knowledge and while making personal recommendations.
Engage in conversation with guests providing a very loving atmosphere for their dinner and or lunch
June 2013Downers Grove North High School3.1 Some college
Attentive to small details
Very calm under pressure but not to leisured to resolve the problem