My objective is to continue my career in the equine industry where I can maximize my equine knowledge and skills. I've always had a passion for horses and being able to continue a career in this industry is always a dream of mine.
Qualifications
Management experience and exceptional customer service.
Extensive experience in all aspects of the horse industry
Substantial knowledge of horses, horse care and managing barn services
Sound knowledge of veterinary care.
Excellent organization and coordinating skills.
Outstanding interpersonal and communication
skills.
Proficient user of Microsoft Office, iMovie, Photoshop, and iPhoto.
Riding instructor of several disciplines - western, reining, hunter/jumpers and trail riding.
Trained and Showed horses successfully of all ages and disciplines.
Team player
An active member of USEF, AQHA, and NRHA
Work Experience
Sales Associate, 11/2015 - Current Graphic Packaging – Pittston, PA,
Provided an exemplary level of service to customer's to both maintain and extend the relationships for future business opportunities.
Listened to customer needs and preferences to provide accurate advice.
Explained information about the quality, value and style of products to help the customer's decisions.
Operated a cash register to process cash, check and credit card transactions.
Manager, 01/2000 - 01/2014 Massage Envy – Myrtle Beach, SC,
Plum Creek Hollow was a private sales barn that successfully imported world class Hunter/Jumpers, Dressage horses and young prospects from Germany.
Provided daily care and management of horses (up to 110 horses) including ensuring the health, well-being and physical fitness level of horses.
Identified and organized horse care needs including breeding, veterinarian care, shoeing, feeding and ordering of supplies.
Gave proper treatment of sick and/ or injured horses, including administering medication as advised by the Veterinarian.
Maintained proper healthcare records on all horses, including the development and implementation of a preventative health care program, vaccinations, de-worming, dentistry, and shoeing.
Trained Owner's personal horses.
Performed administrative office duties. Answered phone calls and emails, created and organized files, ordered supplies, prepared reports and updates for the owner of the facility regarding clients, sales, horses and operations the of facility.
Communicated with potential clients via phone, email, and website, and ensured that client's have a positive experience with the barn and employees.
Liaison between clients that board horses, sales prospects, barn staff and owner
Coordinated and organized clinics, horse shows and social events.
Supervised the barn staff (stable hands, groomers and trainers).
Arrange work schedules, direct and monitor work tasks and work products, and performed timekeeping functioning.
Created and edited videos, sales flyer's, other advertising related to the sales of horses.
Customer Service Insurance Agent, 01/1993 - 01/2000 Goetz Insurers – City, STATE,
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Provide customer care for individual insurance policies.
Responsible for large nationally known Equine facilities farm insurance and care covering over 48 states.
Developed and expanded the Equine Mortality Insurance Department
Prepared necessary paperwork to process insurance sales and renewals.
Processed applications, payments, corrections, endorsements and cancellations.
File Construction for Underwriting - Diagrams, photographs and risk assessment Analyzes and compiles information for recommend coverage changes and premium for underwriting process.
Manager/Trainer/Riding Instructor, 01/1986 - 01/1993 CIRCLE 2 RANCH – City, STATE,
Circle 2 Ranch bred, raised, trained and marketed high quality Arabian horses. Also had a small cattle operation.
Provided daily care and management of horses and cattle ensuring the health and well-being of both.
Gave proper treatment of sick and/or injured horses and cattle, including administering medication as advised by the Veterinarian.
Maintained proper healthcare records on all horses, including the development and implementation of a preventative health care program, vaccinations, de-worming, dentistry, and shoeing.
Identified and organized horse care needs including breeding, veterinarian care, shoeing, feeding and ordering of supplies.
Trained horses of all ages. Riding instructor of several disciplines - western, reining, hunter/jumpers and trail riding.
Performed administrative office duties. Organized files, developed spreadsheets, faxed reports and other task.
Communicated with potential clients, and ensured that client's have a positive experience with the barn and employees.
Prepared reports and updates for the owner of the facility regarding clients, sales, horses and operations of the facility.
Liaison between clients that board horses, sales prospects, barn staff and owner
Supervised the barn staff (stable hands, groomers and trainers). Arrange work schedules, direct and monitor work tasks.
Coordinated and organized clinics, horse shows and social events for clients.
Education
Bachelor of Science: Animal Science, Expected in - Colorado State University - Fort Collins, CO GPA:
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