Sales Associate Resume Example Verizon Wireless

SALES ASSOCIATE

Summary

Retail sales professional who excels in fast-paced, deadline-driven environments. Client-focused with broad knowledge of Microsoft and MAC office
Retail Sales Associate with 6 years in upscale retail. Enjoys helping customers find products to meet their needs.
Energetic Sales Associate with a strong background in retail sales and customer service support.

Highlights

Accomplishments

Promoted to Manager after only two months.
Mentored 2 new sales associates.
Resolved 98% of customer service issues within 3 months to maximize loyalty and retention.

Experience

Sales Associate
November 2015 to Current Verizon Wireless - Kilmarnock, Virginia

Manager
March 2015 to December 2015 Yolicious - Kilmarnock, Virginia

Answered incoming telephone calls with professional and knowledgeable responses.
Developed and executed sales promotions.
Maintained up-to-date knowledge of customer buying habits.
Provided expert product and service information.

Senior Sales Representative
November 2014 to March 2015 7-11 - Hartfield, Viginia

Completed purchases with cash, credit and debit payment methods.
Trained all new sales employees on effective techniques.
Reviewed purchases for fraudulent activities.
Worked flexible schedule to accommodate changing customer levels.
Answered incoming telephone calls with professional and knowledgeable responses.
Developed and executed sales promotions.
Maintained up-to-date knowledge of customer buying habits.

General Manager
May 2013 to October 2014 Kilmarnock Bowling Alley - Kilmarnock, Virginia

Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.

Education

High School Diploma : General Studies, 2010 Lancaster High School - Lancaster , Virginia, United States

Resume Overview

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