Over the last five years, I have worked as a sales associate at Target and ACE hardware store. My experiences in these companies has taught me the value of great customer service and how to bring a good image not only to the workers but to the company itself. If you were to ask my previous managers about my qualities as a worker they would mention my great upselling techniques. I was able to bring up sales and overall customer satisfaction.
Sell an average of 87% of protection plans to qualifying items. These plans generated about $5k in additional revenue.
Provide excellent customer service with 94% positive feedback from online surveys.
Achieve an average of 130% of sales goals in 3 months.
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